Back

Lexus of Ann Arbor

Ann Arbor, MI

4.5
245 Reviews

590 Auto Mall Dr

Ann Arbor, MI

48103

Directions

By Type

Showing 245 reviews

September 18, 2013

I came in just for an oil change and to check out a noise in the front on the drivers side. I had purchased the car used in NJ (that's where I live) about a year ago. After about a month of driving it I hear More

by CStrahle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wilson, Derek Kuri, Duane Truhn
May 01, 2013

Service at this dealership is consistently first rate. Ramey Miller in that department provides a very high level of service. I have taken my Lexus vehicles to Ann Arbor Lexus for more than 10 years and w More

by gattimc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey Miller
March 26, 2013

I had a lot of questions that your sales representative seemed to be quite informative about. He was able to give me a ballpark range of what the trade in value of my current vehicle would be. He laid out More

by stevienhl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brett Heringhaus
March 18, 2013

Ramey was INCREDIBLY helpful and keeping me informed with everything that was going on during the process of my repair. He gave me an ETA, and even took me down to the shop floor and explained exactly what More

by AdrianW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey Miller
March 12, 2013

Derrick is very patient in explaining every aspect of our car buying experience. He is also prompt in locating and getting the car for us. I highly recommend his service More

by MarleneHsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Young
March 09, 2013

My husband and I have owned and leased Lexus cars for over 15 years. Recently, I leased 3 cars one year ago, and had an outstanding experience, as usual. I have had questions about some of the new featu More

by fswaniker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob shackleford, Tareck Ramlawi, Ramey Miller
March 09, 2013

Bought our first Lexus, an ES, at Lexus of Ann Arbor in 2004. Had it serviced there until we traded it in 2006. Our current cars, a GX and a GS, were both purchased there and we have always had them servic More

by HBRider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey Miller
March 07, 2013

I had been looking for a certified used car for quite some time and was hesitant at first to buy a Lexus. Most of the luxury cars I have owned/driven in the past have been German and I wasn't sure if I w More

by lanemyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
March 07, 2013

I have had nothing but good experiences at Lexus of Ann arbor! If you have any questions or concernes, Just ask Brett! He will answer for any questions and good take care of you. He is the best!!! More

by kcasavant
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Heringhaus
March 01, 2013

The best car dealer i have ever worked with. I bought 2 cars from Lexus of Ann Arbor and all my needs were attended to including best pricing. The service department is outstanding, always above and beyond More

by jbinkow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wilson, Dan Wilson
...
22
...