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Lexus of Ann Arbor

Ann Arbor, MI

4.5
244 Reviews

590 Auto Mall Dr

Ann Arbor, MI

48103

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Showing 244 reviews

February 21, 2013

I saw the vehicle online sent a request to know more about it. I instantly received an email then a call from George. He didn't mislead me and didn't blow me off even though I was in another state. Even More

by mpryor48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, George Freij
February 21, 2013

I'm in the market for a used car and Amanda has been very helpful in keeping me updated on vehicles which would best suit me. Her professional manner and knowledge have made this experience stress free More

by TMHiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow, Amanda Tarasow
February 21, 2013

I actually had an issue with my new Lexus RX350 that I leased. When the staff at Lexus were presented the opportunity to deal with a disgruntled customer, they couldnt have been more accommodating. As a More

by terteriann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George and tareck, Tareck Ramlawi, Gerald Creech
February 18, 2013

Outstanding experience in service department with service advisor Ramy Miller. Very accomodating and very customer oriented . Having service like this confirms the reasons to buy cars from this de More

by schleicherod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy Miller, Ramey Miller
February 17, 2013

Working with Amanda was both productive and fun. She seemed to be a step or two ahead of me the entire process which made my job much easier. I hate buying cars, but I have to say, Amanda made this nor More

by ysturt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow, Amanda Tarasow
February 15, 2013

Since 2009 when my wife purchase her first Lexus, a 2007 ES350, it has been serviced by Lexus of Ann Arbor. Service, both routine maintenance and special service needs, have been handled promptly and to More

by tashalily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey Miller, Ramey Miller
February 12, 2013

Ramy Miller is great service advisor. Very accomodating Ramy Miller is great service advisor. Very accomodating and very informative. Returns phone call within few minutes. Always very pleasent and alway More

by schleicherod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy Miller, Ramey Miller
February 12, 2013

Duane responded to my phone call regarding check engine trouble light by setting up an Saturday inspection and ordering a repair part although the timing was such that the part supplier was not available u More

by tolsoneng1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Truhn, Duane Truhn
February 10, 2013

Ramey is always consistent and very good in service and will squeeze you in for appts, Brett has identified that I will probably be buying a new Lexus in the next 6-12 months but there was no hard sell, ju More

by francesca1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey and Brett, Ramey Miller
February 10, 2013

We were so happy with our RX350, as well as sales and service experience at Lexus of Ann Arobor in June 2012, that we purchased another one in December. More

by wilsoba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick Young, Derrick Young
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