Lexus of Ann Arbor

I work at VCR AUTOMOTIVE INC. and I buy my parts from Lexus of Ann Arbor mi because, George, Rich and Mike, they work hard to help us with parts. We want the best for our customers, when an insurance co Lexus of Ann Arbor mi because, George, Rich and Mike, they work hard to help us with parts. We want the best for our customers, when an insurance company writes aftermarket parts, we still buy oem, because those guys ( at Lexus of ann arbor) know the oem parts are best all around. George will go out of his way to get us our parts, and work with us on prices, when it calls for aftermarket junk. We also depend on Raymie in service, he is the best and knows his stuff! More

I came in looking for a lexus suv and was very impressed with the knowledge Brett was able to give me about the vehicle itself. He was able to explain the components and mechanics of how a lexus is a bette with the knowledge Brett was able to give me about the vehicle itself. He was able to explain the components and mechanics of how a lexus is a better vehicle than other cars. When I am ready to buy a car I will be sure to come back and see Brett. More

I needed to replace my 2001 RX 300, which I loved. I shopped on the dealer's website and found what I thought would be my next vehicle. After test driving it however, I discovered that it did not have shopped on the dealer's website and found what I thought would be my next vehicle. After test driving it however, I discovered that it did not have the technology features that I wanted in my new car. My salesperson, Gerald Creech, looked through his stock and found me exactly what I was looking for and in my desired price range. Not only do I love the Lexus brand, I love this particular dealership. I owned my RX 300 for 12 years and always had it serviced here. That also influenced my decision to purchase another Lexus. More

Brett was very helpful in the shopping process and very understanding from a customer's view point. I would recommend him to anyone. I was very pleased with my service. understanding from a customer's view point. I would recommend him to anyone. I was very pleased with my service. More

I have been with Lexus for over 10 years and have received excellent service. Gerald Creech is an outstanding sales dealer and he follows up with service after the sale, as often as necessary. I love received excellent service. Gerald Creech is an outstanding sales dealer and he follows up with service after the sale, as often as necessary. I love the Lexus experience and Gerald exemplifies the best of Lexus quality in sales, service, knowledge, and availability to answer questions after the sale. He explains things well and is readily available to do so. He's the best! More

I actually had an issue with my new Lexus RX350 that I leased. When the staff at Lexus were presented the opportunity to deal with a disgruntled customer, they couldnt have been more accommodating. As a leased. When the staff at Lexus were presented the opportunity to deal with a disgruntled customer, they couldnt have been more accommodating. As a matter of fact they replaced the whole car! I live in Farmington hills and I would totally recommend this dealer. Geoff More

I order parts from many parts departments and have always had the most pleasant experience when dealing with George Fulks at Lexus Of Ann Arbor. Fast and friendly service at its best. When ever i need someth had the most pleasant experience when dealing with George Fulks at Lexus Of Ann Arbor. Fast and friendly service at its best. When ever i need something in the Lexus line i know who to call. George is a key team player that does what it takes to take care of the customer. Keep up the good work! More

I bought a 2009 Lexus GS 350 with 20,000 miles and in great condition; everyone during the sales presses was extremely helpful and friendly. I also was able to get more for a trade in then I was expectin great condition; everyone during the sales presses was extremely helpful and friendly. I also was able to get more for a trade in then I was expecting. More

I'm in the market for a used car and Amanda has been very helpful in keeping me updated on vehicles which would best suit me. Her professional manner and knowledge have made this experience stress free very helpful in keeping me updated on vehicles which would best suit me. Her professional manner and knowledge have made this experience stress free, pleasant, and actually fun! More

I was in the market for a certified preowned vehicle and spent months researching and test driving. The reviews I had encountered regarding Lexus of Ann Arbor were very favorable, so I stopped in to take a spent months researching and test driving. The reviews I had encountered regarding Lexus of Ann Arbor were very favorable, so I stopped in to take a look. I met with Amanda Tarasow on day one and she patiently worked with me for nearly a month as I test drove and looked for the car that was right for me. She knew I was looking at other dealerships and at other cars and remained understanding and supportive. After test driving many different cars and doing a lot of "homework", I was very happy with my decision to purchase a Lexus and have been very satisfied with the outstanding support I've received since. More