Lexus of Ann Arbor

I have purchased three cars from this dealer and find them to be fair in dealing with customers. This is the reason I have returned each time. There are dealerships closer to my home, but the professiona them to be fair in dealing with customers. This is the reason I have returned each time. There are dealerships closer to my home, but the professionalism and expertise of this dealership provides the support and confidence that I have developed during the years. The service department is reliable when communicating issues of repair and will provide reasonable options. More

Very nice place, Dimitri was very professional and tried his best to make me happy with purchasing my car. tried his best to make me happy with purchasing my car. More

Had an excellent experience. Thadeus was clear and efficient and kept us informed of the status. Thadeus was clear and efficient and kept us informed of the status. More

Evan was really professional when I brought my vehicle in to be serviced . Very kind to be serviced . Very kind More

I had a fantastic experience with the Service Department. Amanda, the service advisor, was incredibly knowledgeable, professional, and friendly. I had all my questions answered clearly. Izaak, the technician Amanda, the service advisor, was incredibly knowledgeable, professional, and friendly. I had all my questions answered clearly. Izaak, the technician, provided a thorough and detailed walkthrough of the items checked. The service was completed promptly and within a reasonable timeframe. More

Excellent service dep, especially Evan was very helpful and he is very knowledgeable and professional and he is very knowledgeable and professional More

I had an excellent experience at this dealership. The customer service was outstanding from start to finish. The staff was friendly, knowledgeable, and truly took the time to listen to my needs witho The customer service was outstanding from start to finish. The staff was friendly, knowledgeable, and truly took the time to listen to my needs without any pressure. The process was smooth and transparent, and I felt valued as a customer. I highly recommend this dealership to anyone looking for a stress-free and positive car-buying experience. More

I had a fantastic experience at Germain Lexus of Ann Arbor. Denise M. was professional and helpful during the initial sales engagement. The Finance Manager made the paperwork straightforward, and Mauric Arbor. Denise M. was professional and helpful during the initial sales engagement. The Finance Manager made the paperwork straightforward, and Mauricio ensured a seamless final delivery. The entire process was fair, efficient, and truly top-tier. Highly recommended! More

I purchased a new Lexus from Sean Hemphill recently at Germain Lexus of Ann Arbor. Sean was very helpful and knowledgable of the product and the process, he made it easy. All the people that work at Germa Germain Lexus of Ann Arbor. Sean was very helpful and knowledgable of the product and the process, he made it easy. All the people that work at Germain were friendly and welcoming, it has a family feel. I highly recommend Sean and Germain for a car purchase, I will take my new Lexus there for all future service. More

Evan from the service department is the man, he communicated effectively and managed my vehicle service perfectly! communicated effectively and managed my vehicle service perfectly! More