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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

December 31, 2021

My last visit for car service was done promptly and conveniently. I am pleased with it. More

by ANITAALVI
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 31, 2021

My service experience has bridged at least 10 vehicles over the last 15+ years & it has always been professionally handled in both the work performed & customer service I received- Great experience, highl More

by Bob K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brown , Mitch Horwitz
Jan 02, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2021

Mr. Thalhamer was professional and the work was done on time and correctly. Terrific experience More

by LMSHERIDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Lexus of Arlington responded

We are very happy to hear that Edwin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2021

I only did the change oil and it was good until my husband found that the cap of my coolant got lost. But they sent the replacement the next day via UPS. So overall it was a good and Ed did above and More

by carmelaabdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Jan 02, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2021

I did not have an appointment and Ed took me right in and serviced my car right away. He was very helpful an answered all my questions. More

by Shellyh198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience!

December 30, 2021

Always been a good experience. GM, Marcin has been a tremendous help and has kept me and my family customers for many years! More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lexus of Arlington responded

Thank you, Steven, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 30, 2021

Haresh is amazing- he always take care of me whenever I need to bring my car in for maintenance. He’s incredibly knowledgeable and won’t try to force you on anything you don’t need. Overall amazing service More

by sacramentojeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and our team, and we look forward to working with you again.

December 29, 2021

Great experience! Thorough and car was delivered in a timely manner. Tom was wonderful to work with. More

by mcasey415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Tom. We appreciate your business and our team looks forward to serving you again soon!

December 28, 2021

Had an exceptional experience purchasing a new vehicle - Eddie was terrific in finding my dream car for me! Highly recommend Lexus of Arlington for sales & service! More

by MLM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yegor Azarov
Dec 29, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 28, 2021

Excellent experience overall, while was waiting the 40k service was done on time as promised with no issues. More

by aurelianmiroi32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Dec 29, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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