
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
Excellent service I was accomodated right away and didnt wait that long for all the services to get done. . I was entertained while waiting because o I was accomodated right away and didnt wait that long for all the services to get done. . I was entertained while waiting because one of the customers brought with them their lovely dog. Maybe next time i will bring my dog,too, to meet the friendly employees of Lexus by Arlington heighrs... More
one week unfortunately i can’t give you 5 stars as the courtesy car was FILTHY. Totally disappointed on cleanliness as I was embarrassed to pick up a friend at unfortunately i can’t give you 5 stars as the courtesy car was FILTHY. Totally disappointed on cleanliness as I was embarrassed to pick up a friend at the airport. interior was awful and exterior could have use a basic car wash. More
Great Experience: pricing and customer care We all know that "customer reviews" tend to carry a negative bias because it is human nature to air grievances over a good experience (which most of u We all know that "customer reviews" tend to carry a negative bias because it is human nature to air grievances over a good experience (which most of us expect). A few reviews that I read were less that flattering... After my experience last weekend, I have to give this team a "10 out of 10". From my initial inquiry about a car I spotted on the internet (Isabela was the sales consultant), to a more in-depth conversation with the sales manager, Jim Cooper, I was treated with respect and an eagerness to please. At the end of the day I got the exact car I was looking for, at a great price (without haggling) and higher end of expectations on my trade in. I will go out of my way to go back to Lexus of Arlington for my next car. More
Come here for great service. I will keep coming back. Came to Lexus of Arlington for 60k service and a concern about the wobble felt in steering wheel from the tires. Consultant Rob and the service tech c Came to Lexus of Arlington for 60k service and a concern about the wobble felt in steering wheel from the tires. Consultant Rob and the service tech came to the quick conclusion that the tires were at their life limitation and possibly pot holes had compromised the steel belt integrity. A little IS loaner and 24 hours later and now the GS rides like the dream we had come to know. Thanks for a great car, great service, and great car wash. More
Bought Lexus RX 350 My salesman, Daniel Kim, was awesome. Peter Demos took time to show my many of the high tech features of the vehicle I purchased. I would buy another My salesman, Daniel Kim, was awesome. Peter Demos took time to show my many of the high tech features of the vehicle I purchased. I would buy another vehicle from this dealership and recommend it to my friends and family. More
Excellent! Always great service at this location. Sales and service always go above and beyond! I live in the downtown area but this is the only place I come... Always great service at this location. Sales and service always go above and beyond! I live in the downtown area but this is the only place I come... More
First time costumer! It was our first time servicing our suv at this dealership and WOW I am blown away! From the moment I called to make the appointment to the service re It was our first time servicing our suv at this dealership and WOW I am blown away! From the moment I called to make the appointment to the service rep Rob who was amazing to the amenities that they have I was blown away! We will definitely be back :) More
Certified Lexus Services ES350 Service rep Rob was polite and took good care of customers. Your service department is out-performing your peer, that’s why I also brought in my othe Service rep Rob was polite and took good care of customers. Your service department is out-performing your peer, that’s why I also brought in my other Lexus (suv) for services here at Arlighton. More
Excellent customer service Working with Jamie Brown/Lexus of Arlington was the best vehicle purchasing experience to date. Exceptional customer service, listened to our needs wi Working with Jamie Brown/Lexus of Arlington was the best vehicle purchasing experience to date. Exceptional customer service, listened to our needs with no pressure. More
Great service There was a recall on my Lexus ES 350 because of the passenger airbag. They performed maintenance on my car and gave me a loaner. All professionally d There was a recall on my Lexus ES 350 because of the passenger airbag. They performed maintenance on my car and gave me a loaner. All professionally done and courteous. More