Lexus of Arlington

Ask for Tom at Arlington Lexus Thom in the service dept is a god send! He's so thorough, attentive and extremely friendly! He's the reason I continue to return! Sure, all cars need Thom in the service dept is a god send! He's so thorough, attentive and extremely friendly! He's the reason I continue to return! Sure, all cars need servicing and that can really suck sometimes, but somehow it helps a great deal when you're treated with amazing customer service! A rare find in this day and age! thanks again Thom! More

Always great service! Lexus of Arlington makes waiting for service a dream! Tim in the Service department makes sure every detail of my cars check-up is handled with care! Lexus of Arlington makes waiting for service a dream! Tim in the Service department makes sure every detail of my cars check-up is handled with care! More

Professional experience Great service and quick response. Friendly staff. Would recommend this dealership for sales and service. Good location and easy to get in for servic Great service and quick response. Friendly staff. Would recommend this dealership for sales and service. Good location and easy to get in for service. We only waited an hour for completion. More

Wonderful Experience Bought a new car. It had been a while since our current one is 14 years old. The process was seamless. Hugh was knowledgeable and explained the differ Bought a new car. It had been a while since our current one is 14 years old. The process was seamless. Hugh was knowledgeable and explained the different models well. More

It was great as always! Everyone is friendly. Explanations are thorough and detailed. Getting a loaner vehicle is quick and painless. Phone call/voice message when the servic Everyone is friendly. Explanations are thorough and detailed. Getting a loaner vehicle is quick and painless. Phone call/voice message when the service is complete is also thorough and detailed. The amount of time it took for maintenance wasn't long but I wasn't pressured to pick up my car and return the loaner quickly. As always, I felt like my car was in good hands and I was treated with care and respect! More

Jose Garcia- Arlington Lexus Every time I hv my car serviced I ask for Jose because he is so thorough and knowledgeable . He takes time to walk me through what and how much each i Every time I hv my car serviced I ask for Jose because he is so thorough and knowledgeable . He takes time to walk me through what and how much each item is and why it needs to be done or if I can wait a bit. Jose is patient and courteous and always goes of of his way .Good guy. More

Efficient and pleasant Everyone was congenial and polite. From the porter, to the service writer, Jose, to the cashier. Took my car in for an oil change and they recommended Everyone was congenial and polite. From the porter, to the service writer, Jose, to the cashier. Took my car in for an oil change and they recommended a tire rotation too. Glad they keep on top of it! More

25,000 maintenance Tom kept me informed by cell phone that it was taking a little longer on my car. Enjoyed the bagel and the massage chairs while I waited . Tom kept me informed by cell phone that it was taking a little longer on my car. Enjoyed the bagel and the massage chairs while I waited . More

30000 mile service Got me in and out at the promised time. Friendly service and payment staff. Vehicle clean and neat upon leaving. We really like the dealership. Got me in and out at the promised time. Friendly service and payment staff. Vehicle clean and neat upon leaving. We really like the dealership. More

Great service Haresh Trivedi is a true professional. Very co Passenger side Airbag repellent replacement recall The work was done on time as promised. Also, provided a loaner. It was a great visit. Thank you Passenger side Airbag repellent replacement recall The work was done on time as promised. Also, provided a loaner. It was a great visit. Thank you More