
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Always great service! Lexus of Arlington makes waiting for service a dream! Tim in the Service department makes sure every detail of my cars check-up is handled with care! Lexus of Arlington makes waiting for service a dream! Tim in the Service department makes sure every detail of my cars check-up is handled with care! More
Wonderful Experience Bought a new car. It had been a while since our current one is 14 years old. The process was seamless. Hugh was knowledgeable and explained the differ Bought a new car. It had been a while since our current one is 14 years old. The process was seamless. Hugh was knowledgeable and explained the different models well. More
It was great as always! Everyone is friendly. Explanations are thorough and detailed. Getting a loaner vehicle is quick and painless. Phone call/voice message when the servic Everyone is friendly. Explanations are thorough and detailed. Getting a loaner vehicle is quick and painless. Phone call/voice message when the service is complete is also thorough and detailed. The amount of time it took for maintenance wasn't long but I wasn't pressured to pick up my car and return the loaner quickly. As always, I felt like my car was in good hands and I was treated with care and respect! More
Jose Garcia- Arlington Lexus Every time I hv my car serviced I ask for Jose because he is so thorough and knowledgeable . He takes time to walk me through what and how much each i Every time I hv my car serviced I ask for Jose because he is so thorough and knowledgeable . He takes time to walk me through what and how much each item is and why it needs to be done or if I can wait a bit. Jose is patient and courteous and always goes of of his way .Good guy. More
Efficient and pleasant Everyone was congenial and polite. From the porter, to the service writer, Jose, to the cashier. Took my car in for an oil change and they recommended Everyone was congenial and polite. From the porter, to the service writer, Jose, to the cashier. Took my car in for an oil change and they recommended a tire rotation too. Glad they keep on top of it! More
25,000 maintenance Tom kept me informed by cell phone that it was taking a little longer on my car. Enjoyed the bagel and the massage chairs while I waited . Tom kept me informed by cell phone that it was taking a little longer on my car. Enjoyed the bagel and the massage chairs while I waited . More
Great Lexus of Arlington has been servicing my 2005 RX330 for a couple years now. I have worked with both Haresh and Tom P who have both been very helpful. Lexus of Arlington has been servicing my 2005 RX330 for a couple years now. I have worked with both Haresh and Tom P who have both been very helpful. They are always willing to take the time to answer any questions I have and ensure that my car is getting the service it needs. They are always up front about what maintenance or service needs to be done and what doesn't. If you are looking for a dealership to service your Lexus I would highly recommend Arlington. More
30000 mile service Got me in and out at the promised time. Friendly service and payment staff. Vehicle clean and neat upon leaving. We really like the dealership. Got me in and out at the promised time. Friendly service and payment staff. Vehicle clean and neat upon leaving. We really like the dealership. More
Great service Haresh Trivedi is a true professional. Very co Passenger side Airbag repellent replacement recall The work was done on time as promised. Also, provided a loaner. It was a great visit. Thank you Passenger side Airbag repellent replacement recall The work was done on time as promised. Also, provided a loaner. It was a great visit. Thank you More
Great showroom and great staff Waited at the showroom while getting my car serviced. Beautiful showroom and lots of great amenities and services to pass time! I came in a little ear Waited at the showroom while getting my car serviced. Beautiful showroom and lots of great amenities and services to pass time! I came in a little early than when I made my appointment and I was taken care of right away More