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Lexus of Austin

Austin, TX

4.8
511 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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511 Reviews of Lexus of Austin

February 02, 2022

Everyone was extremely friendly and great to work with. Easiest car deal I've ever made! More

by jayeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mwaja, Product Specialist , Randy Hoff, Ashlee Olsem, Matt Rutkowski
Report | Print
Feb 02, 2022 -

Lexus of Austin responded

We are so pleased to learn that you purchased a new vehicle here at Lexus of Austin. Our Sales Team strives to be the best for our customers. We value your business.

Helpful
February 01, 2022

Had a great experience purchasing my Mustang! Camey was willing to go above and beyond to make sure I was well taken care of, and Christie got me in and out of finance in 5minutes! More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camey, Christie
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Ben, we appreciate you sharing your great experience with our Sales Team here at Lexus of Austin. We strive to provide our customers with the best service possible. We are happy to learn that you purchased a new vehicle here. We hope you love it.

Helpful
January 31, 2022

Good service and very helpful in quickly addressing customer needs. Will recommend friends and family with no hesitation More

by Shyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five star rating, we're glad to hear everything went well!

Helpful
January 31, 2022

I am very happy with my service by Michael Capps .He is very professional, courteous and helpfull to his customer.i recommend him to all my friends who own a lexus. Thank you More

by simone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 02, 2022 -

Lexus of Austin responded

Hi Simone, Your satisfaction means everything to us, so we are pleased that our team was professional, courteous, and helpful whilst working with you. At Lexus of Austin, your recommendation is appreciated and we hope to see you again.

Helpful
January 28, 2022

Able to get an appointment in less than a day. Greeted right away when I drove up. My service rep Mark was very informative and my car was serviced timely. More

by pharvey1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Lexus of Austin appreciates the 5-stars and feedback. The team is glad your experience was informative. Let us know if you need anything else.

Helpful
January 28, 2022

Always excellent service for the past Lexus I have owned and bought at Lexus of Audtin More

by Maliner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Maliner, we are happy to read that you are a loyal customer here at Lexus of Austin. We strive to provide 5-star quality services for our customers. We appreciate your business.

Helpful
January 28, 2022

I have been going to this dealer since 2015 and I am very pleased with my Service Advisor Kyle. More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Service. He is outstanding.
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Feb 01, 2022 -

Lexus of Austin responded

Jo, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
January 27, 2022

My service has always been quick and the service dept. has always been there for me when I needed them. I will Definately keep coming back. More

by tooltime715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Lexus of Austin!

Helpful
January 27, 2022

Wonderful staff! They are always thorough and good at communicating range of services necessary for each visit. More

by Dowlisa4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five stars!

Helpful
January 27, 2022

Russell is a fantastic service representative! He is thorough and kept me up to date always. More

by dlester300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell 1430
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Thank you for your positive feedback! Our team at Lexus of Austin is always happy to help!

Helpful
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