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Lexus of Brookfield
Brookfield, WI
3,346 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,346 reviews
November 26, 2022
Not sure if my other one went through. I worked with Renee Schmid. She was very helpful and will definitely be back to purchase. Loved her energy! I worked with Renee Schmid. She was very helpful and will definitely be back to purchase. Loved her energy! More
by heatherlepisto
Employees Worked With
Renee Schmid
November 26, 2022
Went to the dealership to look around for my first car purchase. I am not sure what I really wanted, and new to the process. I worked with Renee Schmid. She taught me a lot and was very helpful! I will be purchase. I am not sure what I really wanted, and new to the process. I worked with Renee Schmid. She taught me a lot and was very helpful! I will be back! More
by tayyyylorrae
Employees Worked With
Renee Schmid
November 23, 2022
Friendly and knowledgeable staff. Bob was patient and helpful. He answered all our questions. Would return again thanks to Bob’s personal attention. Bob was patient and helpful. He answered all our questions. Would return again thanks to Bob’s personal attention. More
by aadamson
Employees Worked With
November 23, 2022
Dale provided great service and follow through that I really appreciated. Thank you for your assistance! I will refer Dale and Lexus of Brookfield to my friends and family. Thank you Dale! really appreciated. Thank you for your assistance! I will refer Dale and Lexus of Brookfield to my friends and family. Thank you Dale! More
by Marykay1
Employees Worked With
November 22, 2022
This is our second car from Lexus of Brookfield. They make the experience simple easy and their service is outstanding. I will bout again from them They make the experience simple easy and their service is outstanding. I will bout again from them More
by Bmbrandt15
Employees Worked With
Scott Trad
November 21, 2022
My sales person was awesome but the financial department needs reeducation on customer service skills. They were the worst I have ever experienced so far. Good customer service goes along way. You should ne needs reeducation on customer service skills. They were the worst I have ever experienced so far. Good customer service goes along way. You should never argue with a customer, if you feel that you can’t handle the situation then you should turn it over to someone with more experience and knowledge. More
by lmc0824
Employees Worked With
Other Employees :
(Female) Hernandez-Finance Department , Scott Trad, Lexus Wade Technology Dept
November 21, 2022
Bob Strauss and the dealership couldn’t have been any nicer. They took the time to go over all of the options on the car with us. Plus included a dozen roses! nicer. They took the time to go over all of the options on the car with us. Plus included a dozen roses! More
by Fspytek
Employees Worked With
November 21, 2022
I was a 1st time out of state buyer & my purchase went very smoothly. Everything was just as described and the follow through was excellent. Very pleasant people to work with and I would recommend them to very smoothly. Everything was just as described and the follow through was excellent. Very pleasant people to work with and I would recommend them to anyone who was looking for a vehicle. More
by Oldyeller
Employees Worked With
Scott Trad
November 20, 2022
The experience we had at Lexus of Brookfield was top notch everyone was helpful especially Lexus Wayne thanks to all . notch everyone was helpful especially Lexus Wayne thanks to all . More
by scottyboy62
Employees Worked With
Other Employees :
Kevin Bell, Alex Bolotin, Scott Trad, Michael Wandrey, Lexus Wade Technology Dept, Verbie Swanigan
