Lexus of Brookfield

I walked into the Lexas dealer not needing a new car and walked out with a Black Betty. Let me explain... I bought a Lexus from this dealership about two years ago. Loved the people, the atmosphere, and of walked out with a Black Betty. Let me explain... I bought a Lexus from this dealership about two years ago. Loved the people, the atmosphere, and of course the car. When I started to look for a larger vehicle I knew where to go. As we were walking to Renee's desk, my husband saw this beautiful, black, 2020 RX350 with red leather, and that was that. Black Betty needed to be ours. Renee being good at her job, saw the gleam in his eye and they both told me I needed this car. Did I? You bet your tail I did. Car buying sucks. It's not fun until you find a dealer that will work with you as a person. My husband and I had so much fun with Renee. How often do you buy a car from someone you would hang out with? I love Lexus, I love Black Betty, and dare I say it.... I love Renee. She knew I needed Betty before I did. HA! More

I had a great experience with Lexus of Brookfield. I drove from Schaumburg, IL to buy a certified 2020 Lexus RX350L to replace my beloved 2008 Lexus RX350. Isaac the salesman was great to deal with, h I drove from Schaumburg, IL to buy a certified 2020 Lexus RX350L to replace my beloved 2008 Lexus RX350. Isaac the salesman was great to deal with, he even gave me a dozen roses and a hug after the deal. Chris, the finance manager was very efficient and made the process smooth. John, the technology specialist was fun and very thorough. I am a happy customer with Lexus Brookfield and my dream SUV. More

Had a terrific experience at Lexus Of Brookfield and with Dale in particular! Highly recommended! Dale in particular! Highly recommended! More

What a great experience we had buying our new car it went smooth as silk and we really couldn't be happier! went smooth as silk and we really couldn't be happier! More

My experience with customer service was the best! So friendly and so welcoming, but not forceful! I felt stress free when my wife and I was shopping for a car there. Steve Haideman was our salesman, So friendly and so welcoming, but not forceful! I felt stress free when my wife and I was shopping for a car there. Steve Haideman was our salesman, very nice and humble guy. We ended driving out with a brand new 2022 RX350 F Sport, and no he was not pushy or forceful with 'sales tactics'. He was honest, genuine and approached us very nicely. More than happy to shop at this dealer again and/or highly recommend others to shop at Lexus of Brookfield! More

Great experience again (5th Lexus). Steve the Greek was patient and gave me time to make an informed. Loving my RC 300! Steve the Greek was patient and gave me time to make an informed. Loving my RC 300! More

No response to inquiry. Voice mail for contact person was full. Unprofessional. Sent follow up text a day later. Received a lame response. Unimpressed. Take a pass on these Voice mail for contact person was full. Unprofessional. Sent follow up text a day later. Received a lame response. Unimpressed. Take a pass on these guys! Not worth the hassle or headache. More

We couldn’t be any happier with our new car. The service was great. The selection was good considering the way things are now. Thanks to Lexus of Brookfield. The service was great. The selection was good considering the way things are now. Thanks to Lexus of Brookfield. More

Steve was very friendly. Stayed late to finish up paperwork. Vanessa was very helpful as well Stayed late to finish up paperwork. Vanessa was very helpful as well More

I bought a 2019 Lexus after finding it online. After calling them to set an appointment, they had all the paperwork ready and the car inside to show me the features in comfort. The process was qui After calling them to set an appointment, they had all the paperwork ready and the car inside to show me the features in comfort. The process was quick and painless. Thank you Scott and team for a great experience! More