Lexus of Brookfield

Scott was great to work with! Straight to the point and I didn’t feel pressured into purchasing a vehicle like I did at other dealerships. Would recommend 10/10 didn’t feel pressured into purchasing a vehicle like I did at other dealerships. Would recommend 10/10 More

Very professional & top shelf service. Would highly recommend to anyone. Dave Bray, Verbie Swanigan & Wade Schumacher were great to work with. Best car buying experience we ever had! recommend to anyone. Dave Bray, Verbie Swanigan & Wade Schumacher were great to work with. Best car buying experience we ever had! More

Andy Ratner was awesome to deal with at Lexus of Brookfield. He answered calls and texts after hours and on his day off and even when I needed to have the tires switched from summer treads to all s Brookfield. He answered calls and texts after hours and on his day off and even when I needed to have the tires switched from summer treads to all seasons, he made it happen. I live 600 miles from the dealership, but when I'm looking for another Lexus, I'll check in with Andy first! I'd also like to mention that Adam Elbiadi in internet sales was my first contact and his honesty and hard work ( I made him take multiples video's and get other employees to validate a no smoke interior) gave ne the confidence to move forward and drive the 600 miles to buy the vehicle. Lastly, the inservice from Wade was top notch and made the drive away worry free, as I knew how all the buttons and dials worked. Overall, a top notch dealer! More

hey kevin thank-you for your great service in helping me get my wifes suv....thank-you...and thanks for sending me out the touch up paint, the only thing i noticed so far is that the other key fob does not get my wifes suv....thank-you...and thanks for sending me out the touch up paint, the only thing i noticed so far is that the other key fob does not work,,,any ideas.................thanks again john and debbie More

I wanted to share that Andy Ratner has been a pleasure to work with at Lexus of Brookfield. He is very patient, helpful, and knowledgeable about cars and specifically Tesla. I recommend working with him. work with at Lexus of Brookfield. He is very patient, helpful, and knowledgeable about cars and specifically Tesla. I recommend working with him. Also, worked with Will and he was very helpful as well. More

Chris and Sam did good with explaining everything to me and making sure it was in my price range. I am a happy customer! Great job ! and making sure it was in my price range. I am a happy customer! Great job ! More

This is specific to the service area. I had my car in for service this past week. Routine oil change and tire rotation. I also had a heat shield which was loose. I asked it to be completely removed or tighte service this past week. Routine oil change and tire rotation. I also had a heat shield which was loose. I asked it to be completely removed or tightened. There were also some additional services noted from my prior service. Which were recommended but not needed. The service technician asked me if I was interested in any of those services. When I said no I could sense that I became less important. I also had them replace my windshield wiper wipers which were $19.99 each and a $15 installation fee. And that was with a coupon. I am not sure he charged me appropriately. My heat shield was never removed or tightened. It is loose as it was when I brought the car in. The service technician, even though it was a very slow day, seemed very rushed in me paying and him moving on with his day. I have had my car serviced here for 13 years. And this was the most disappointing service experience over that 13 year period of time. More

Dave Bray worked with us. Dave was pleasant and knowledgeable. He answered all our questions and did not pressure us for a sake. We would recommend him. knowledgeable. He answered all our questions and did not pressure us for a sake. We would recommend him. More

Very helpful and they know what they are talking about. They are more than willing to help answer any questions you may have about buying a car. They are more than willing to help answer any questions you may have about buying a car. More

Andy Ratner was very friendly, informative and professional when I stopped in to look at the RX 350. I will definitely follow up with Andy when I am ready to purchase. professional when I stopped in to look at the RX 350. I will definitely follow up with Andy when I am ready to purchase. More