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Lexus of Brookfield

Brookfield, WI

4.9
3,364 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,364 reviews

November 20, 2020

Isaac was awesome and helped me with all my needs. He was intelligent, hard working and very straight forward. I would recommend seeing Isaac for your next vehicle! More

by Jjklein98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lexus of Brookfield responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 20, 2020

JJ was awesome! He actually listened and let me test drive what I wanted. Highly recommend Lexus of Brookfield and JJ to anyone looking for a vehicle. More

by Iccampell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Nov 23, 2020 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 19, 2020

JJ and the whole team was very helpful from the beginning to the end and even up until now. Made the atmosphere very welcoming and tended to my needs and what I was looking for. Also a special shout out to W More

by Marcellus R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Samuel Kentowski, JJ Klein
Nov 20, 2020 -

Lexus of Brookfield responded

Hi Marcellus, thank you so much for your positive comments about JJ, Wade and the team at Lexus of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2020

Great service from Ronn and the entire team! Would recommend him to all my friends and family. From start to finish a top notch experience. More

by Hunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronn Kaebisch
Nov 20, 2020 -

Lexus of Brookfield responded

Hello! We appreciate your positive review about your recent experience with Ronn and the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2020

Listened carefully to my needs. No pressure at anytime to make a decision. Thanks to you Andy and everyone at the dealership for answering all my questions. Delivery was complete and easy. I would recommend More

by rbisbing
Recommend Dealer
Yes
Employees Worked With
Andy Ratner
Nov 20, 2020 -

Lexus of Brookfield responded

Hi! We appreciate your positive review about your recent experience with Andy and the team. We look forward to your next visit! Take care!

November 14, 2020

Sam Aly was excellent as always. Proactively contacted me about a trade in opportunity for a vehicle with more features and kept my payment the same. First time dealing with Andy Ratner and he was great in g More

by TamaraT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Andy Ratner
Nov 15, 2020 -

Lexus of Brookfield responded

Tamarat, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2020

Excellent- very attuned to our specific needs and desires. Listened to us carefully and open to discussing. We felt no pressure and appreciated that. Would definitely recommend More

by Mnesemann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Samuel Kentowski
Nov 15, 2020 -

Lexus of Brookfield responded

Mnesemann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2020

Andy was really great to work with and made the experience lots of fun. He treated us like VIP's even though we were buying an inexpensive used car. We will be back in the future! More

by Allansimple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ratner, Samuel Kentowski
Nov 15, 2020 -

Lexus of Brookfield responded

Congratulations on your new car, Allansimple! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Our team is available should you require any extra help.

November 12, 2020

Dale is incredibly knowledgeable about the products he sells, and treats his customers like family. He responded quickly to any questions we had, and made the entire buying process a breeze. More

by Kakee7784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Kakee7784! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Our team is available should you require any extra help.

November 12, 2020

We had a great experience purchasing our new Lexus RX 350. Scott and team were very knowledgeable and made us feel welcome....all 5 of us. We feel like we got a great car at a great price. More

by ericafritzrph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad, Verbie Swanigan
Nov 15, 2020 -

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us, Ericafritzrph! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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