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Lexus of Brookfield

Brookfield, WI

4.9
3,377 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,377 reviews

November 09, 2020

Dale is an encyclopedia of knowledge. There wasn't a question that he could not answer. Dale solved every challenge I had given. He walked me through a transparent and virtual buying experience, he even More

by FSport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell
Nov 11, 2020 -

Lexus of Brookfield responded

Hi, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

November 08, 2020

Scott is fantastic at Lexus!! Got myself the best deal and dream car thanks to his wonderful help!! Definitely recommend this location and mostly Scott in sales! More

by crystal.intdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Nov 10, 2020 -

Lexus of Brookfield responded

Crystal.intdesign, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2020

It was pleasure working with Dale Roeglin! He is definitely one of a kind, helped me through the process on learning each Lexus vehicles. Very knowledgeable! More

by bnote92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Lexus of Brookfield responded

Bmorris010, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 07, 2020

Kevin made the process of purchasing and trading in my old Lexus very easy! The right car was there and we were able to put a fair deal together! More

by maryaccetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Lexus Wade Technology Dept, Matthew Smeiska
Nov 10, 2020 -

Lexus of Brookfield responded

Maryaccetta, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2020

This the second Lexus we've bought through this dealership using Kevin Bell. Kevin knows the product well isn't too pushy, and is very focused on exceeding his customer's expectations. Would seek More

by mmamia55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Verbie Swanigan
Nov 10, 2020 -

Lexus of Brookfield responded

Mmamia55, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 06, 2020

I came to the dealership to take my car in for service. When I arrived I was lost and the associate Jazzmin Bullock helped me get to where I needed to go. She was very helpful and understanding.. She drove More

by Jordynsmith32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazzmin Bullock
Nov 08, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 05, 2020

What a great buying experience. I called the dealer, They had a car waiting for me an hour later. Scott Trad was honest, experienced and helpful. I will be referring to him and the dealership. Adam took my c More

by Hutch7.kh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Verbie Swanigan, Adam Elbiadi
Nov 08, 2020 -

Lexus of Brookfield responded

Congratulations on your new car, Hutch! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you Thank you, and have a fantastic day! again!

November 05, 2020

If you are seeking a new career in the automotive industry, look no further then the Award winning Lexus of Brookfield. Experience Amazing Teamwork and work in a positive environment where honor, loy More

by jpalmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Michael Wandrey, Adam Elbiadi
Nov 08, 2020 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 05, 2020

Great place with great people! They made my purchase so easy! Mike Wandrey was great to deal with and very understanding of my needs. Kevin Bell was so accommodating and helpful. Samuel in finance got me More

by cbarndt1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Michael Wandrey, Lexus Wade Technology Dept, Samuel Kentowski
Nov 08, 2020 -

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2020

Andy was great to work with from start to finish. Sam was great and lexus Wade was very informative. Everyone was professional, nice, fun, and friendly. Highly recommend. More

by AMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept, Andy Ratner, Samuel Kentowski
Nov 06, 2020 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Ama! We hope we can continue to be of service to you down the road!

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