Lexus of Brookfield

Amazing experience So, this is the 2nd Lexus I've purchased from Lexus of Brookfield. I was amazed with the quality of service I received the 1st time, and they were som So, this is the 2nd Lexus I've purchased from Lexus of Brookfield. I was amazed with the quality of service I received the 1st time, and they were somehow able to top that the 2nd time! Lexus Wade is awesome. Very friendly, funny, extremely knowledgeable of all the different features of my new GX460, and was able to point out all the different nuances from my older IS350. And I can't leave out my sales rep, Tony Petrarca. Probably the main reason I went back to Lexus for another vehicle. He was my salesman both times. Very knowledgeable and was able to provide a list of vehicles that fit my needs and my budget. As most buyers do, I looked elsewhere for other vehicles, but again, I was drawn back to Lexus and Tony! Thank you so much to the team at Lexus of Brookfield for getting me into my new GX460! I love it! See you in a few years! Dan Dudor More

Super friendly and knowledgeable without any pressure We really enjoyed interacting with several of the employees at Lexus of Brookfield who made us feel appreciated and comfortable. Lots of hospitality a We really enjoyed interacting with several of the employees at Lexus of Brookfield who made us feel appreciated and comfortable. Lots of hospitality and enthusiasm. More

2016 ES350 purchase Sales Associate (Dave Bray) was good to work with. No pressure to immediately buy, yet not wasteful of my time. Prompt responses to questions. Good pr Sales Associate (Dave Bray) was good to work with. No pressure to immediately buy, yet not wasteful of my time. Prompt responses to questions. Good price on car and trade. More

Exceeds expectations The experience we received at Lexus of Brookfield far exceeded our expectations. Everyone was helpful and experienced. All of our questions were ans The experience we received at Lexus of Brookfield far exceeded our expectations. Everyone was helpful and experienced. All of our questions were answered both in person and on the telephone. The response was give in a timely manner. More

Excellent Purchase Experience I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. Not only was he extremely genuine and a gentleman but also a true professional. I talked to him about my situation and what I was looking for and he recommended the best options that would fit my needs. His approach was quite relaxed and there was no pressure. He found a way to make it work in my best interest and I am greatly appreciated for that. Thank you Sam! Thanks also goes out to the sales manager and finance manager for their assistance to complete my purchase. Thank you Lexus of Brookfield Team! More

The best tech tutorial ever I want to be clear that the five-star rating is for Wade, and not the dealership, and I'll leave it at that. Wade was patient, enthusiastic, entertain I want to be clear that the five-star rating is for Wade, and not the dealership, and I'll leave it at that. Wade was patient, enthusiastic, entertaining, and extremely knowledgeable. When he says you can ask him anything, anytime, he means it. I had barely driven my car off the lot before I had another technology question, and he took time over his lunch the next day to give me a tutorial. I really appreciate his attentiveness, expertise, and exceptional customer service. He salvaged my experience at Lexus. More

Learning curve. I texted Wade that I was bringing my auto in for mudflat installation and asked if he had time to assist me in a review of the “computer with four whe I texted Wade that I was bringing my auto in for mudflat installation and asked if he had time to assist me in a review of the “computer with four wheels”. In spite of being a bit under the weather he was able to explain and show me what I needed. More

The no hassle, comforting experience of leasing a new car The excitement of purchasing/leasing a new car is usually severely diminished by the excess paperwork, etc. Not with Lexus of Brookfield who emphasize The excitement of purchasing/leasing a new car is usually severely diminished by the excess paperwork, etc. Not with Lexus of Brookfield who emphasized the joy of obtaining a new car. Also, the technical complexity of today's cars can be overwhelming unless you have a technician like Wade Schumacher to guide you. He makes the complex, simple and is available to answer your questions when you forget how to do something. More

Great service The team that helped me with my new car purchase was super helpful! They helped answer all my questions, allowed me time to explore the cars I was loo The team that helped me with my new car purchase was super helpful! They helped answer all my questions, allowed me time to explore the cars I was looking at and helped teach me about all the awesome technology in the car! I am so pleased with my purchase and the support of the Lexus team. More