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Lexus of Brooklyn
Brooklyn, NY
559 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 559 reviews
January 31, 2018
Great customer service Picked up my new car a couple days ago. Sales person Sam was very friendly and helpful with what I was looking for. It was a pleasant experience. Picked up my new car a couple days ago. Sales person Sam was very friendly and helpful with what I was looking for. It was a pleasant experience. More
by Willyyy
Employees Worked With
Sam Lin
January 31, 2018
Very Happy with my purchase!! I’m very happy with my recent purchase at lexus of brooklyn! Overall happy customer and a nice experience! The employees were friendly and helpful. I’m very happy with my recent purchase at lexus of brooklyn! Overall happy customer and a nice experience! The employees were friendly and helpful. More
by Liu2828
Employees Worked With
Sam Lin
January 30, 2018
Smooth and painless My Salesman Sam is very knowledgeable and friendly, he knows the ins and outs of the cars very well. If he wasn't sure of something he'll go out of hi My Salesman Sam is very knowledgeable and friendly, he knows the ins and outs of the cars very well. If he wasn't sure of something he'll go out of his way to find the answer. Highly recommended salesman at Lexus of Brooklyn! More
by YLH1218
Employees Worked With
Sam Lin
January 02, 2018
Wonderful customer experience As a General manager of a local retailer with over 30 employees Cassandra went about and beyond my expectations. All questions was answered in a timel As a General manager of a local retailer with over 30 employees Cassandra went about and beyond my expectations. All questions was answered in a timely fashion and the follow up was exceptional. Thank you. More
by Christian L Silva
Employees Worked With
Cassandra Quiroz
December 30, 2017
Best service in a long time We came in looking for a second vehicle, not really knowing what we wanted and Cindy Rivera was very friendly, knowledgeable and helpful in finding us We came in looking for a second vehicle, not really knowing what we wanted and Cindy Rivera was very friendly, knowledgeable and helpful in finding us the perfect vehicle! Would recommend the dealership and Cindy Rivera to everyone I know looking to buy a new vehicle. More
by Jesseowens
Employees Worked With
December 28, 2017
Easy Process! I recently leased an Lexus ES and was helped by Cassandra. I was comparing the Lexus to the Audi A4 and she knew her stuff. I would definitely recom I recently leased an Lexus ES and was helped by Cassandra. I was comparing the Lexus to the Audi A4 and she knew her stuff. I would definitely recommend her and the dealership. More
by Acooki10
Employees Worked With
Cassandra Quiroz
December 27, 2017
Great Experience My wife and I went to the dealer to view candidates as our next car lease. Cassandra, the sales person was very knowledgeable and helpful. She worke My wife and I went to the dealer to view candidates as our next car lease. Cassandra, the sales person was very knowledgeable and helpful. She worked with us to get us the deal we wanted, and made sure that all of our needs were met. We both felt that she went beyond her normal job duties to make sure that we are satisfied. We definitely had very positive experience with Lexus of Brooklyn, and I can see being a returning customer in the future. More
by kaza
Employees Worked With
Cassandra Quiroz
December 23, 2017
VERY BAD SERVICE I own a 2013 Lexus GX 460 and I came in for a full maintenance. After the PM, the front and back brakes began making loud screeching noises. I came to I own a 2013 Lexus GX 460 and I came in for a full maintenance. After the PM, the front and back brakes began making loud screeching noises. I came to the Lexus dealer to get my brakes and rotors changed again, and then another four times to get the same problem fixed. The service took three days each time, yet the problem never went away. I spent too much money on this bad service to still have problems with my car. More
by LEONID OUMAROV
Employees Worked With
SAYARA URENA
December 19, 2017
Experience to remember For the time my husband and I met Cassandra, we felt welcomed. She knew exactly what we were looking for and our price point. Cassandra went above an For the time my husband and I met Cassandra, we felt welcomed. She knew exactly what we were looking for and our price point. Cassandra went above and beyond to not only to help us get the car we wanted but she was able to deliver by giving it to us at the price we negotiated. With everything said and done we were able to go home with our new NX with special thanks to Cassandra. More
by cmpena
Employees Worked With
Cassandra Quiroz
November 30, 2017
easy to work with I went to the dealer to lease a new car. Cassandra, the sales person was very helpful and understood my needs. I will enjoy my new Lexus RX 350. I went to the dealer to lease a new car. Cassandra, the sales person was very helpful and understood my needs. I will enjoy my new Lexus RX 350. More
by JESSIE TANG
Employees Worked With
Cassandra Quiroz
