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Lexus of Brooklyn

Brooklyn, NY

3.8
547 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 547 reviews

April 14, 2016

Awesome Service Our service advisor, Rochelle Kruithoff was extremely easy to work with and very helpful. She was knowledgable about the work and made the experience More

by Thanthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide such wonderful feedback, assisting you with solving your vehicle's servicing needs was a real pleasure. I am glad that you were satisfied with the assistance in which I provided to you and I wish you continued success with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 13, 2016

Staff professional and friendly I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getti More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to assist you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued success with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 13, 2016

Great work and customer service! This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 13, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was my pleasure to assist you with your vehicle's Servicing needs. I am glad that you were satisfied with your first experience at our Service Department and I am looking forward to assisting you in the future! If you should require help with anything relating to your vehicle before then, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 12, 2016

service So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Je More

by lexusgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Apr 12, 2016 -

Lexus of Brooklyn responded

I would like to thank you for providing such wonderful feedback, it was our pleasure to assist you. I am glad that you were happy with the service in which you received and I wish you continued success with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

April 12, 2016

service I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I re More

by stef716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Apr 12, 2016 -

Lexus of Brooklyn responded

I would like to thank you for providing your feedback and recommendation, both are appreciated. I am glad that you were happy with your experience at our Service Department and I wish you continued success with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Rino Lacerra.

April 12, 2016

Happy When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have More

by Crazy lazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 12, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was a pleasure to assist you with your vehicle's servicing needs. I am glad that you were satisfied with your experience while here and I wish you luck with your vehicle! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 12, 2016

Always a great experience I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I c More

by Goldgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Apr 12, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback, it was our pleasure to assist you. I am glad that you were satisfied with the way in which we helped you with your vehicle's servicing needs and we wish you continued luck with your Lexus! If you feel that you may require assistance before then, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

April 12, 2016

Superb quality service from Lexus I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that st More

by soul0r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 12, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it is appreciated. I am happy to learn that you were satisfied with the assistance in which I provided you with and I wish you continued success with your Lexus! If you should ever require further assistance with your vehicle's servicing needs, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 12, 2016

Service and msintenance I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Apr 12, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to assist you with your vehicle's servicing needs! I am glad that you were satisfied with the assistance in which I provided you with and I wish you continued success with your Lexus! If you should feel like you require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Rino Lacerra.

April 11, 2016

Happy with service I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought fr More

by Blueeyes82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
Apr 12, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was my pleasure to assist you with your vehicle's servicing needs. I am glad that you were satisfied with the assistance in which I provided to you and I wish you continued luck with your Lexus! If you feel that you require further help with anything relating too your vehicle, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

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