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Lexus of Brooklyn - Service Center

Brooklyn, NY

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106 Reviews
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106 Reviews of Lexus of Brooklyn - Service Center

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September 10, 2017

I like Alex Rabinovich. He is very professional Alex Rabinovich my Sales Consultant for many years. He is the only one who was able to met all my requirement. He is real Gentleman. I will always r More

by alla konychev
Recommend Dealer
Yes
Employees Worked With
Alex Rabinovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Lexus of Brooklyn responded

Hello Mr. Konychev,, I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Alex Rabinovich Lexus of Brooklyn

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January 14, 2017

After i did repair of my car I notice the rear cargo met was stolen and front reg was stolen i lost 300 .Do not give you car for body work the shop is dishonest. More

by alevenkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Barbieri
July 18, 2016

My last visit for service Anytime I bring my car in for service Matt Mcalpine is so professional. I been away and I didn't get a chance to write my last review. I will continu More

by maureen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mcalpine
Jul 18, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you show should require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Matt Mcalpine, Bay Ridge Lexus.

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May 03, 2016

The Service was excellent!! The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service More

by Ednick123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anil Dhanpet, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 03, 2016 -

Lexus of Brooklyn responded

On behalf of everyone at Bay Ridge Lexus, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

More
May 02, 2016

Great service Happy with the overall service that Steve and the staff gave me.. You will see me again at bay ridge Lexus .. Happy with the free wifi and coffee and More

by Roseville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

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May 02, 2016

Thank you A shout out to Bay Ridge Lexus they are -#1 I will definitely coming. Back to Lexus.. They were very fast.. And the waiting room is great More

by Killbugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

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May 02, 2016

great experince John (ash) was very nice He helped me out from the min I came in til the time I came out. Everyone was very nuce to me . You will defintely see me b More

by russo9582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaied
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

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May 02, 2016

Service How can I put this, this is by far the best dealer ship I have been too free wifi free bagels free coffee plus everyone treats you like family More

by Supra88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

More
May 02, 2016

Excellent service! The service I received was excellent!!! I wouldn't go anywhere else!! My service advisor was straight to the point and told me exactly what I needed. More

by Chris1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

More
May 02, 2016

Best Experience!! Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They prov More

by Diamondeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Petito, Steve Chan, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with you Lexus! If you shold require further help with your vehicle, please feel free to contact me at, (866) 813-1665. Sal Petito.