Lexus of Cerritos

I came for a schedule oil change. Dorothy was friendly and it took roughly 1 hour to get it done which was fast considering how many customers were waiting. and it took roughly 1 hour to get it done which was fast considering how many customers were waiting. More

My salesperson, Robert Miller was extremely nice and knowledgeable. He wasn't the stereotypical car salesman. I'm usually nervous purchasing a new car but my experience with Robert was very pleasurable. knowledgeable. He wasn't the stereotypical car salesman. I'm usually nervous purchasing a new car but my experience with Robert was very pleasurable. My service advisor, Dorothy Lunney was exceptional. She has a bubbly personality and wonderful to work with. I commend both Robert and Dorothy for making my experience at Lexus enjoyable. Kudos to both! More

My experience with Lexus of Cerritos was thru Desmond Thompson who was very professional. Mr. Thompson was very friendly and helpful during the purchasing process. His explanation of the automobile prior Thompson who was very professional. Mr. Thompson was very friendly and helpful during the purchasing process. His explanation of the automobile prior to purchasing and after was a mind relieving moment, because I had someone who could field the questions. When I recieved the automobile Mr. Thompson went thru all the features explaining them one by one, I had a strong understanding of the features and the benefit of each. And our discussion of pricing I thought was a win-win, in which I saved a few thousand dollars. His passion about the quality of Lexus couple with him own one help guide my direction. More

My experience with Cerritos Lexus was fantastic, I first contacted Lexi, the internet manager via email to enquire about the price of a new 2013 IS 250 and she quickly responded and provided very competitiv contacted Lexi, the internet manager via email to enquire about the price of a new 2013 IS 250 and she quickly responded and provided very competitive pricing. When I arrived at the dealership, Nader was the first person to greed me and provided a tour of the dealership as well as answers questions I have. We then started the negotiation process, which was very stress free, I provided the email quote I receive from Lexi which he honored and then able to provided find additional discounts through Lexus financial. I would recommend going with Cerritos Lexus and talk to Nader and Lexi. More

Service was excellent from the moment we pulled in. Allen greeted us with a friendly firm hand shake as he introduce himself. Helpful through out the whole process. Will recommend Lexus of Cerritos to anyone greeted us with a friendly firm hand shake as he introduce himself. Helpful through out the whole process. Will recommend Lexus of Cerritos to anyone looking to buy a new/use vehicle. More

From the minute I walked in the door to the day drove off off with my new gs 350 f sport, everyone from sales to reception was exceptionally friendly and helpful. It was an anti typical car dealership experi off with my new gs 350 f sport, everyone from sales to reception was exceptionally friendly and helpful. It was an anti typical car dealership experience. Not once did I feel like i was being had. They offered a great deal very honestly and in a comfortable manner. The whole process was very comfortable and pleasant unlike some dealerships I've been to. More

Allen was extremely courteous and professional. He was extremely knowledgeable about the car. There was never too many questions to ask and I felt he was extremely honest and had great integrity. I high extremely knowledgeable about the car. There was never too many questions to ask and I felt he was extremely honest and had great integrity. I highly recommend him. More

On Saturday, I bought a car from the Lexus of Cerritos Sterling Williams my Sales Person and he was really great. Very friendly, helpful, and very understanding. In addition, the Finance Manager Sam Cho w Sterling Williams my Sales Person and he was really great. Very friendly, helpful, and very understanding. In addition, the Finance Manager Sam Cho was also very helpful. I don't have any complaints about these two however, I will be writing a complaint about the Service Department because I received HORRIBLE customer service from them. More

My experience with Patty has always been terrific! I have purchased 2 vehicles from Patty and have been COMPLETELY SATISFIED both times! I have been in Print Sales for over 20 years so I know how impo have purchased 2 vehicles from Patty and have been COMPLETELY SATISFIED both times! I have been in Print Sales for over 20 years so I know how important service is. Patty is definitely a service-oriented Sales Rep. Her follow-up is amazing. That is why I purchased my last Lexus at Cerritos Lexus. My advise to you is keep hiring Sales Reps like Patty! More

I made an online appointment with this dealership. Upon my arrival, someone came to greet me immediately, Shortly after arriving in the waiting room, my consultant, Dorothy Lunney, came to greet me. She my arrival, someone came to greet me immediately, Shortly after arriving in the waiting room, my consultant, Dorothy Lunney, came to greet me. She took care of my problems and concerns with a smile. I decided to wait for my repairs to be completed. Lexus of Cerritos provided hot beverages and snacks while I waited. My car was ready when promised, and the bill was reasonable. There were no hassles or delays. Great service! More