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Lexus of Cerritos
Cerritos, CA
1,901 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,901 reviews
February 03, 2013
Sterling, my salesperson, was excellent. He was on top of everything, from securing the best price, locating the vehicle that I wanted with the options that I wanted (and didn't want), and getting the pap of everything, from securing the best price, locating the vehicle that I wanted with the options that I wanted (and didn't want), and getting the paperwork done accurately and quickly. The manager and dealership general manager introduced themselves, talked with me, and made sure that I was completely satisfied. The finance manager was equally attentive and accommodating. They all provided their business cards. I have never been treated so well when buying a car, and I have previously bought luxury vehicles. This dealership also has great inventory. I would have to say that this dealership is exceptional, and tis is not the Lexus dealership that is geographically closest to my residence. More
by alison.vegan.stanley
Employees Worked With
Sterling Williams, Sterling Williams
February 02, 2013
We bought a 2013 Lexus RX350 last week in the Lexus of Cerritos with Cleo Williams. It was a very pleasant experience which was a surprise to us as we did not expect to drive a car home! We would like to Cerritos with Cleo Williams. It was a very pleasant experience which was a surprise to us as we did not expect to drive a car home! We would like to find a new car but not in hurry. My husband had done his research for almost 6 months for searching models, dealers, etc. We read the review on Yelp and decided to go to Lexus of Cerritos and talked to Cleo as he received many positive reviews. We thought Cleo Williams was the key who cut a deal for us in 4 hours! I must give Cleo the highest remark as by far he was the first person who was able to do business with my engineering husband who cared tremendously about details and had tons of questions. Cleo was extremely patient for our requests such as test-driving different models, and answering questions. There were engineering questions he could not answer and he brought in his manager to help us. He was honest,, attended to our questions, yet allowed time for us to sort things out. He had a wonderful personality and straight forward. Find Cleo if you would like to buy a car but do not have much time, especially if your spouse is extremely picky! Thank you Cleo! I am very thankful that my car searching journey has come to an end. I am extremely happy with my new car! Jenny (& Michael) More
by mleesyen
Employees Worked With
Cleo Williams
January 30, 2013
Outstanding service! Cleo was patient, professional, focused on our wishes. In addition, he bought use to go dinner while we handled the financing etc. Purchased additional services. Very pleased! Thank focused on our wishes. In addition, he bought use to go dinner while we handled the financing etc. Purchased additional services. Very pleased! Thank you, Cleo More
by kathleen2
Employees Worked With
Cleo Williams
January 28, 2013
Still highly recommend this dealership specially my one and only service advisor Dorothy Lunney. I cant wait to come back for my next service and to see her again. and only service advisor Dorothy Lunney. I cant wait to come back for my next service and to see her again. More
by vinalvarez
Employees Worked With
Alvin Santos Alvarez, Dorothy Lunney
January 28, 2013
Allen Johnson greeted us cordially and was very friendly. He was determined to get us the car that we wanted. He spent a lot of time looking for the RX350 in the color and options that we were looking for. He was determined to get us the car that we wanted. He spent a lot of time looking for the RX350 in the color and options that we were looking for. His attitude was very kind, friendly and professional. This is the fourth Lexus that we have purchased from Lexus of Cerritos and have had excellent service from this dealership. We would recommend Allen Johnson and Lexus of Cerritos to all our friends. More
by Ruth6333
Employees Worked With
Allen Johnson
January 27, 2013
I honestly had a great experience buying a car from Al yesterday. A testament to how satisfied I am is that I am leaving this review the day after I purchased the car. Al was very professional, low pres yesterday. A testament to how satisfied I am is that I am leaving this review the day after I purchased the car. Al was very professional, low pressure, and gave me his best price. I appreciate Al's sales approach, and would definitely go to him for my next car purchase. I am actually looking at getting another car in a year or two, so I hope that Al is still there. Thanks Al for all your help, and I hope that we cross paths again in the future. You are an asset to Lexus of Cerritos . More
by skistud66
Employees Worked With
Al Alcantara
January 27, 2013
We chose this dealership because it was local. We also were given special help online by Lexi Tra which simplified the process. Frank and Carole were given special help online by Lexi Tra which simplified the process. Frank and Carole More
by Carole Pollard
Employees Worked With
Lexi Tra, Sam Cho, Lexi Tra
January 26, 2013
The purchase of this car was so easy. VERY glad we went to this dealership. They were professional and a no hassle, no hard sell, company. Made a usually difficult task, easy! Thank you! to this dealership. They were professional and a no hassle, no hard sell, company. Made a usually difficult task, easy! Thank you! More
by Cindy Dadik
Employees Worked With
Court Conaway and Dorian Dunn
January 26, 2013
My husband and I went to Lexus to just look at a car, not only did we make our 1st purchase as a married couple but Allen set the standard on the quality of customer service that we deserve wherever we go. only did we make our 1st purchase as a married couple but Allen set the standard on the quality of customer service that we deserve wherever we go. He was so knowledgeable of the Lexus brand and he made sure that we got something that fit our lifestyle and not just trying to make a sale. I so appreciate Allen and the finance team that we worked with. More
by hershey0781
Employees Worked With
Allen Johnson
