Lexus of Cerritos

Nader Droubi is an Excellent sales person and very knowlegable when it comes to selling cars at Cerritos Lexus Dealer.I bought my new ES-350 Lexus on December 08,2012.I would recommend him to others.G knowlegable when it comes to selling cars at Cerritos Lexus Dealer.I bought my new ES-350 Lexus on December 08,2012.I would recommend him to others.Gina Johnson More

I was very unhappy with the service I received. Initially I inquired about the IS 250 and Lexi Tra initially answered right away via email and phone call. After speaking via phone call I informed Lexi I coul I inquired about the IS 250 and Lexi Tra initially answered right away via email and phone call. After speaking via phone call I informed Lexi I could not come in person the dates she suggested I come and and asked if it would be possible for her to send me information via email including credit application. Lexi was then rude and answered yes that's what I will do. It has been close to a week and I NEVER received any information via email unlike other dealerships that are professional have been following up with me and informing me of information that has been useful I would not recommend this dealership at all they are rude and have horrible customer service. More

I recently had a problem with the Apps and my phone contacts in my car. I came to this dealership as this is where I purchased my car. The person I needed to see was not available and Lexi was graciou contacts in my car. I came to this dealership as this is where I purchased my car. The person I needed to see was not available and Lexi was gracious enough to offer to help. Although she was not able to solve the problem she could not have been more helpful in the process. Very often customer service is so neglected by numerous companies and it is truly a shame as they ultimately lose the business. Lexus of Cerritos is very lucky to have an employee like Lexi as she is a true reflection on the company as a whole. Thanks again for your help and today we were able to solve my problem with the Blue Tooth Technician Adam. My dealings with Adam were also very positive and he got to the root of the problem. More

I was very pleased with the sales rep that helped us with I was very pleased with the sales rep that helped us with the purchase of the car that we selected. Very Pleasant and patient with us. Good sales Rep I was very pleased with the sales rep that helped us with the purchase of the car that we selected. Very Pleasant and patient with us. Good sales Rep. More

I went to Lexus of Cerritos to help a friend car shop and had the pleasure of being helped by Allen. He was amazing! His customer service was excellent. He was attentive, knowledgeable, and not pushy at all. had the pleasure of being helped by Allen. He was amazing! His customer service was excellent. He was attentive, knowledgeable, and not pushy at all. He found exactly what my friend was looking for and made the drive out to Cerritos worth it. I will definitely be going back to Allen and Lexus of Cerritos for my purchase :) More

Really nice, really patient, worked all day with me, the best attitude and professional demeanor. I am sending my daughter to Allen tomorrow. You should ask for Allen and buy a car from him. best attitude and professional demeanor. I am sending my daughter to Allen tomorrow. You should ask for Allen and buy a car from him. More

What a great experience! Cleo was very attentive to my desires and got me the best deal possible! I often dread going to car dealerships secondary to the bargaining and paperwork process however this sale desires and got me the best deal possible! I often dread going to car dealerships secondary to the bargaining and paperwork process however this sale was a smooth transaction which proved easy for my fiancé and I. It also helps that Cleo is upbeat with a humorous personality. We were given 5 star service and I will definitely be returning when the time comes to purchase another car. More

Our sales lady Lexi was very professional about showing us and test driving the car. She is very knowledgeable about her products and after the sale, she made sure we know all the gadgets in the RX. There us and test driving the car. She is very knowledgeable about her products and after the sale, she made sure we know all the gadgets in the RX. There are so many gadgets, she had to explain it to us twice. Even though it was really late, she made sure we understood all the features. She tested us to see if we know it. If we fail, she would go and explained it to us once more. Thank you for your patience with us. More

The Rating is primarily based on the service provided by Cleo Williams. One of the best sale experiences i have had in dealing with any industry. He focused on the customer and his aim seemed to be to satis Cleo Williams. One of the best sale experiences i have had in dealing with any industry. He focused on the customer and his aim seemed to be to satisfy my mother and I. More

I just bought an IS 250 and had the pleasure of working with Allen Johnson. I actually didn't know anyone at this dealership, and had called a day earlier to ask about the inventory on a particular color. with Allen Johnson. I actually didn't know anyone at this dealership, and had called a day earlier to ask about the inventory on a particular color. Allen was the one who took my call, and he was so courteous on the phone that I felt Cerritos was the place I wanted to buy my car. The day I came in, I was greeted at the door, and my name was already up on the display screen showing they were expecting me for an appointment with Allen. I never felt flustered, or rushed, and Allen was patient and was able to confidently answer all my questions. I would definitely recommend the Cerritos dealership, and make an appointment with Allen before you come in! More