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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,902 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,902 reviews

November 17, 2023

They lie and try to made changes to the contract without your knowledge. Read the agreements and don’t feel pressured. They got irritated at me because I read my contract and pressured me to do things that More

by Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joan and David.
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November 17, 2023

Salesman Eddie Chun was very nice. However they couldn't make the deal that I wanted because of the amount of miles on the car so I left. All of a sudden they can do the deal but not s More

by ccyoung717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Chun
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Nov 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for the review. If you'd be willing to provide more feedback, please reach out to us at (562) 263-7857 so we can assist you further.

November 17, 2023

Repair was more than expected but the service was great. Cammeron worked us into the schedule and kept me apprised on the status of the repair. More

by DFee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Moffet
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Nov 21, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

November 16, 2023

I have come to expect and always receive the highest level of customer service and attention to detail form the service department. This applies all the personnel I have encountered from the scheduler, More

by chavarrie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Regie was very helpful and spent time introducing us to the features of the vehicle. More

by eburkeix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regie Diez
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Nov 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Love bringing my vehicle to this location, everyone is very welcoming and professional and they always keep me updated on my vehicle. Wouldn’t take my car anywhere else, I highly recommend Lexus of Cerrit More

by Yesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Nov 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 18, 2023 -

Yesi responded

Will do, thank you! ;)

November 15, 2023

Erik Ucelo provided excellent customer care and professionalism. Erik is a valuable asset to Lexus of Cerritos. More

by avery.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
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Nov 15, 2023 -

avery.hall responded

Erik Ucelo provided excellent customer and professionalism. Erik is a valuable asset to Lexus of Cerritos.

Nov 17, 2023 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2023

Joseph inservice department fast and on time best service always will come back for the next services More

by ratana keat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 16, 2023 -

Lexus of Cerritos responded

Hi Ratana, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Amanda provided great customer service and was very helpful. She called as soon as my vehicle was ready. More

by Arenyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Nov 16, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 12, 2023

Rosel is very attentive and clear with his communication on giving expectations for your vehicle. More

by jelias1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 16, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

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