Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chandler
Chandler, AZ
280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 280 reviews
November 18, 2023
Excellent buying experience. From start to finish the process was straightforward and easy. This transaction was the best experience in buying a car. From start to finish the process was straightforward and easy. This transaction was the best experience in buying a car. More
by Drakox3
Employees Worked With
Mike Wills, Jordan Rosser
Helpful November 06, 2023
I really enjoyed my experience at Chandler Lexus. My lease was up and I scheduled an appointment for the return. I spoke with Danny and Sam and they gave good guidance. Before bringing my car in for My lease was up and I scheduled an appointment for the return. I spoke with Danny and Sam and they gave good guidance. Before bringing my car in for an inspection Sam provided several options and pricing for keeping the car or leasing a new one. Sam was knowledgeable and patient and he was able to answer any questions I had. Also Ms. Lori was so helpful and helped to finish up paperwork. Kudos ! More
by raysue1
Employees Worked With
Laura or Lori, Daniel Morales, Sam Ladd
September 27, 2023
What a pleasure to buy a car! Absolutely a great experience! The staff, all of them, were attentive, and really a great part of the car buying experience. Absolutely a great experience! The staff, all of them, were attentive, and really a great part of the car buying experience. More
by Candy
Employees Worked With
Moumen Alami
September 02, 2023
Excellent communication and the deal went down exactly as discussed. Simple process with finance and Sam Ladd our salesman was extremely helpful and knowledgeable in explaining the functions of the car to my discussed. Simple process with finance and Sam Ladd our salesman was extremely helpful and knowledgeable in explaining the functions of the car to my wife. The whole process was done very efficiently and professionally which is not always the case at some dealerships. More
by jkfortune
Employees Worked With
Sorry but don't remember the name of the finance guy., Sam Ladd
August 31, 2023
Make sure you get a second opinion. I have a 2012 Lexus ES 350 with less than 70k miles. The single owner before me was a senior citizen in Sarasota, FL. This vehicle has never seen I have a 2012 Lexus ES 350 with less than 70k miles. The single owner before me was a senior citizen in Sarasota, FL. This vehicle has never seen a winter, and has been well maintained. 2/3 times I've been serviced at Lexus of Chandler "DAX WOOD" has recommend costly repairs to my low mileage vehicle. I do not recall the exact "repair" that was done. However I do remember the 3rd recommendation. The repair proposal from Lexus of Chandler was over 4700 dollars for an 18 dollar part. I understand that labor needs to go into this so I called to two different certified Toyota mechanics in the valley. Both mechanics quoted the job at under $2000. Lexus of Chandler was trying to overcharge my repair by over 100%. It's really egregious an imported car company is trying to hose people in the community during these times of economic struggle. Be careful, and get a second opinion. I'm sure they've done this to others. More
by Arizona Alex
Employees Worked With
Sean Ceaglio
August 19, 2023
Everyone at the dealership was more than happy to provide us with the information we asked for. They did all they could to get our new car ready for us to go on vacation. They were great to deal with. us with the information we asked for. They did all they could to get our new car ready for us to go on vacation. They were great to deal with. More
by Cbdguy
Employees Worked With
Scott Lane, Sang
August 16, 2023
I began my new lease with Greg Walling, manager, before having Jordan Rosser complete my deal. Wow, I can’t say enough positive comments. This is my leased red Lexus with Chandler of Lexus. Not one detail having Jordan Rosser complete my deal. Wow, I can’t say enough positive comments. This is my leased red Lexus with Chandler of Lexus. Not one detail was neglected from removing finger prints, to setting up settings, replacing my vanity plate and videos that Jordan made for me. Yes, every time I had a question, he made me a HOW TO video. It’s my own private users manual. Oh, and the big red bow upon delivery was a perfect touch. I am a Lexus owner since 2007. Lexus of Chandler and Jordan and Greg made things easy. I hope that you are as lucky as I am, having this top notch team on my side. More
by Smilinsue
Employees Worked With
Jordan Rosser, Greg Walling
August 16, 2023
This is the 3rd time buying a car at Lexus of Chandler, but the 1st time on my own. The experience could not have been improved in any way. In particular, Joe Pignatello was simply very special to work but the 1st time on my own. The experience could not have been improved in any way. In particular, Joe Pignatello was simply very special to work with; follow-up and follow-through. Highly recommend. More
by pamontgomery
Employees Worked With
JOE PIGNATELLO
