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Lexus of Cleveland
Cleveland, OH
3,629 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,629 reviews
June 30, 2022
Christian is very passionate and helpful. He has helped me a lot finding the actual status of my new car when it was delayed, which has greatly relieved my anxiety over that time. He has helped me a lot finding the actual status of my new car when it was delayed, which has greatly relieved my anxiety over that time. More
by Ming
June 30, 2022
I've been leasing my Lexus RX350s since 2014 from Terry Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will conti Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will continue to purchase/lease in the future. More
by Enidj125
June 30, 2022
My experience at Metro Lexus was amazing! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! More
by melanie.greenberg.99
Employees Worked With
June 29, 2022
Kevin was awesome to work with. The Toyota Tacoma I bought from Metro Lexus was listed online and I was 400 miles away. Kevin worked with me as if I were there in person and made th The Toyota Tacoma I bought from Metro Lexus was listed online and I was 400 miles away. Kevin worked with me as if I were there in person and made the process extremely easy to buy and get shipped to me within a week. I would highly recommend working with Kevin and Metro Lexus. More
by Chris H.
Employees Worked With
Kevin McGuire
June 29, 2022
Metro Lexus has made itself a Dealership that reflects high quality and high priority. The feel of the dealership is Lexus with the people like Terry, and the refreshments all the way through the highly q high quality and high priority. The feel of the dealership is Lexus with the people like Terry, and the refreshments all the way through the highly qualified technical individual who got us ready to understand and enjoy our new RX. I will definitely be back to get another Lexus for my wife in the near future. More
by Nemetz2
June 29, 2022
The dealership is beautiful and Lisa made the process smooth and easy. Definitely recommend! I love my Lexus, Thank you for everything! smooth and easy. Definitely recommend! I love my Lexus, Thank you for everything! More
by tmsalvatore
Employees Worked With
Peter Mapp, David Weaver, Lisa Cales
June 29, 2022
Lisa was so kind and knowledgeable. She really took time and made my purchase personal. I would buy from Lexus anytime and she is really the icing on the cake. Lexus and Lisa made me f She really took time and made my purchase personal. I would buy from Lexus anytime and she is really the icing on the cake. Lexus and Lisa made me feel very special and appreciated! More
by Joealan22
Employees Worked With
Lisa Cales
June 29, 2022
I was treated like royalty. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. More
by tishahuth
Employees Worked With
Desiree Payne, Denae Jones
June 29, 2022
Our experience was wonderful. The process was extremely smooth, and Colin helped to answer all of our questions. He was great at keeping us updated throughout the process. The process was extremely smooth, and Colin helped to answer all of our questions. He was great at keeping us updated throughout the process. More
by nrios1008
Employees Worked With
