Lexus of Cleveland

Thank you to Kevin! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! More

From the time I first spoke to Desiree to when I drove my new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the ca new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the car! Her customer service, attitude and communication were outstanding. I could not have asked for a better, easier or more satisfying experience! Desiree worked very hard to find the specific car I wanted, answered all my questions promptly with no surprises. She was consistent and thorough. I love the carI would recommend Desiree and Metro Lexus to anyone I know. Thank you, Desiree! More

My husband and I came in just to look in May. Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my car was being built. More

The buying experience at Metro Lexus was absolutely great. I would recommend the dealership, and especially Colin, to all my friends. great. I would recommend the dealership, and especially Colin, to all my friends. More

Very accommodating and staff were all helpful and friendly! Desiree worked around my schedule and was always available to answer my questions friendly! Desiree worked around my schedule and was always available to answer my questions More

I had been to the Akron and Willoyghby dealerships and had bad experiences. I contacted an old golfing buddy who had been going to Metro for years for a recommendation. Without hesitation, he recommended had bad experiences. I contacted an old golfing buddy who had been going to Metro for years for a recommendation. Without hesitation, he recommended Kevin McGuire. Kevin was truthful with no surprises. I was inflexible with my order and Kevin complied perfectly. I had trouble getting the car to interface with my garage doors and Kevin arranged to have Skylar come to my home and office to setup the system. She was a first class professional. I've sent many emails to friends about my experience with Kevin, Skylar and Metro. (Including an old friend who owns some dealerships in Kentucky.) First Class - You'll be treated right!! More

Kevin was a joy to work with and made the process very easy from start to finish. easy from start to finish. More

We've been working with Kevin for 8 years and counting. He's truly a nice man and a great sales person. He's honest and makes you feel comfortable. Keep up the good work, Kevin! I look forward to futur He's truly a nice man and a great sales person. He's honest and makes you feel comfortable. Keep up the good work, Kevin! I look forward to future business with you. Jieff Thamm More

Very good customer service, timely service, reliable and easy to make appointments. Nice waiting area with refreshments. easy to make appointments. Nice waiting area with refreshments. More

The space was clean and classy. Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was fri Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was friendly and professional. The process was smooth and well orchestrated. More