Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Cleveland
Cleveland, OH
3,655 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,655 reviews
July 01, 2022
I had a very good experience by my new car Terry did a wonderful job of reassuring me give me a nice time line that you'll be done she was very professional she answered all my questions my questions and wonderful job of reassuring me give me a nice time line that you'll be done she was very professional she answered all my questions my questions and I'm very happy More
by Monicaatkinson122
Employees Worked With
July 01, 2022
Wonderful car buying experience ! ! straighforward, simple , and friendly, professional staff!! Highly recommend Terry and all of Metro Lexus... ! straighforward, simple , and friendly, professional staff!! Highly recommend Terry and all of Metro Lexus... More
by Whitneyteamrealestate
Employees Worked With
July 01, 2022
Great car buying experience! Everyone involved with the entire process was wonderful and more than helpful. Everyone involved with the entire process was wonderful and more than helpful. More
by achornak17
July 01, 2022
We had a very positive experience at Metro Lexus! Christian Miller was very helpful and we appreciated his attention to detail as well as the time he took to make sure we were happy with our purchase Christian Miller was very helpful and we appreciated his attention to detail as well as the time he took to make sure we were happy with our purchase. More
by aaronoelle
June 30, 2022
Very personable & knowledgable salesman Dealership is so will to assist in any & every detail to make a purchase a great event so will to assist in any & every detail to make a purchase a great event More
by Cherylsheaks
June 30, 2022
Professional and solid good people, who truly strive to satisfy their customers. A class act operation worthy of 10 stars… Highly recommend for those seeking a wonderful car purchasing experience with a satisfy their customers. A class act operation worthy of 10 stars… Highly recommend for those seeking a wonderful car purchasing experience with a top dollar trade value More
by John Vrsansky, Jr.
Employees Worked With
June 30, 2022
Christian is very responsive to my requests and represents Metro Lexus in a first class manner. represents Metro Lexus in a first class manner. More
by Joel Zaas
Employees Worked With
June 30, 2022
Matt Long was great. Made the experience about as easy as it could get. Was patient with us as well as our three kids. The dealership had the ice cream man serving tre Made the experience about as easy as it could get. Was patient with us as well as our three kids. The dealership had the ice cream man serving treats on the lot the day we picked up our vehicle. It was big hit with the kids. More
by rutguy01
Employees Worked With
