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Lexus of Cleveland
Cleveland, OH
3,655 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,655 reviews
June 29, 2022
Metro Lexus has made itself a Dealership that reflects high quality and high priority. The feel of the dealership is Lexus with the people like Terry, and the refreshments all the way through the highly q high quality and high priority. The feel of the dealership is Lexus with the people like Terry, and the refreshments all the way through the highly qualified technical individual who got us ready to understand and enjoy our new RX. I will definitely be back to get another Lexus for my wife in the near future. More
by Nemetz2
June 29, 2022
The dealership is beautiful and Lisa made the process smooth and easy. Definitely recommend! I love my Lexus, Thank you for everything! smooth and easy. Definitely recommend! I love my Lexus, Thank you for everything! More
by tmsalvatore
Employees Worked With
Peter Mapp, David Weaver, Lisa Cales
June 29, 2022
Lisa was so kind and knowledgeable. She really took time and made my purchase personal. I would buy from Lexus anytime and she is really the icing on the cake. Lexus and Lisa made me f She really took time and made my purchase personal. I would buy from Lexus anytime and she is really the icing on the cake. Lexus and Lisa made me feel very special and appreciated! More
by Joealan22
Employees Worked With
Lisa Cales
June 29, 2022
I was treated like royalty. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. Even though we leave over 3 hours away, I will come back for our next Lexus. They were all so professional and helpful. More
by tishahuth
Employees Worked With
Desiree Payne, Denae Jones
June 29, 2022
Our experience was wonderful. The process was extremely smooth, and Colin helped to answer all of our questions. He was great at keeping us updated throughout the process. The process was extremely smooth, and Colin helped to answer all of our questions. He was great at keeping us updated throughout the process. More
by nrios1008
Employees Worked With
June 29, 2022
Thank you to Kevin! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! He is very responsive and is focused on our needs. The whole team at MetroLexus makes car buying a great experience! More
by Wilson
Employees Worked With
Kevin McGuire
June 29, 2022
From the time I first spoke to Desiree to when I drove my new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the ca new car off the lot, Desiree was helpful, friendly and very professional. I had a specific request and Desiree listened, understood and found the car! Her customer service, attitude and communication were outstanding. I could not have asked for a better, easier or more satisfying experience! Desiree worked very hard to find the specific car I wanted, answered all my questions promptly with no surprises. She was consistent and thorough. I love the carI would recommend Desiree and Metro Lexus to anyone I know. Thank you, Desiree! More
by Steve S
Employees Worked With
Skylar Lippiatt, Desiree Payne, David Weaver
June 29, 2022
My husband and I came in just to look in May. Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my Fell in love with the 350rx. Never thought brooks end up owning my dream car! We picked her up on June 27th. Ryan stayed in contact with us while my car was being built. More
by Johnhopkins2509
Employees Worked With
Skylar! She’s awesome!!!!!!!!!, Ryan Yee, Jannelle Giacomo
June 28, 2022
The buying experience at Metro Lexus was absolutely great. I would recommend the dealership, and especially Colin, to all my friends. great. I would recommend the dealership, and especially Colin, to all my friends. More
by Statwaves
