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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,767 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,767 reviews

July 02, 2026

Excellent experience from start to finish. Ryan Yee my Lexus salesman was professional, knowledgeable, and easy to work with. He answered all my questions clearly, never pressured me, and made More

by Veronica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Lexus of Cleveland responded

Hi Veronica, thank you for sharing your positive experience with us! We're thrilled to hear that Ryan provided exceptional service and made the car-buying process stress-free. We value honesty and clear communication, and we're glad that Ryan exceeded your expectations. We hope you enjoy your Lexus for years to come!

July 01, 2026

David Kantor made buying my first Lexus an easy and seamless transaction. He was an excellent salesperson... professional and helpful in making sure I selected the right model for me. He provided a smo More

by pgk381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rik Shorten
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Jul 03, 2026 -

Lexus of Cleveland responded

Hi, thank you for taking the time to leave such a positive review. We are thrilled to hear about your excellent experience with David and our team at Lexus of Cleveland. We strive to make the car-buying process as smooth and stress-free as possible. Congratulations on your new Lexus. We look forward to seeing you on the road!

July 01, 2026

Could not say enough about Colin! He was incredibly helpful and communicative with us throughout the entire process. It was a very hard month for our family and he remained patient an More

by Erika Maltese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Lexus of Cleveland responded

Hi Erika, thank you for sharing your experience with Colin! We are so happy to hear that he provided excellent service and support during a difficult time for your family. We strive to have compassionate and dedicated team members like Colin, and we appreciate your kind words.

July 01, 2026

Michael Thomas was an excellent salesman, professional, attentive, and dedicated to ensure a smooth, satisfying buying experience More

by quincycleveland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My entire six years at Metro Lexus every individual I came in contact with was very professional and provided outstanding service
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Jul 03, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words, we are thrilled to hear that Michael provided you with a top-notch buying experience. We appreciate your support and look forward to serving you again in the future.

July 01, 2026

The dealership was amazing. Everyone was very attentive and friendly. The celebration in the showroom was a nice touch. Margaret was great! More

by Smithsonianw78
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We're thrilled to provide an amazing experience for our customers, and we're glad you noticed. Margaret and our team appreciate your support, and we look forward to celebrating more milestones together in the future.

July 01, 2026

Margaret was so helpful and knowledgeable. She made the whole process from start finish stress free! More

by Thehenman73
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your feedback! We are so glad to hear that Margaret provided you with a stress-free service. We strive to make every experience with us smooth and hassle-free. Thank you for choosing our business!

July 01, 2026

Friendly, no-pressure staff made buying my car easy and stress-free. Highly recommend this dealership! Thank you Margaret!!!! More

by Cactus Jack
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for the kind words! Our team aims to make every car-buying experience stress-free. We appreciate your recommendation and are happy Margaret provided exceptional service.

July 01, 2026

Thanks to Margaret, buying my first Lexus was exciting instead of stressful. She went above and beyond to make sure I had a great experience, and I couldn’t be happier with my new vehicle. If you’re consi More

by Jbuyer4
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi, we are thrilled to read about your positive experience with Margaret at our dealership! Thank you for recommending her to other Lexus shoppers. We truly appreciate it!

June 30, 2026

Christian was so helpful and knew what i wanted to buy! Everything was smooth. Thank you! More

by Benita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi Benita, thank you for your kind words! We are so glad to hear that Christian provided you with a smooth and pleasant shopping experience. Our team works hard to ensure that all of our customers find exactly what they are looking for. Thank you for choosing us!

June 30, 2026

Christian, Was very knowledgeable and friendly! He answered every question that I had and helped me to choose the right vehicle for my family and myself. I have recommended Christian to my friends More

by kristycalabrese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for the kind words! We are happy to hear that Christian provided top-notch service and helped you find the perfect vehicle for you and your family. We appreciate your recommendation to friends and family, and we look forward to seeing you again. Thank you for choosing us!

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