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Lexus of Cleveland

Cleveland, OH

4.9
3,629 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,629 reviews

April 04, 2026

This dealership is absolutely amazing! Pete has put together an amazing staff! My sales representative. Colin, was a very effective communicator and navigated a very complex route to secur More

by draleem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
Apr 08, 2026 -

Lexus of Cleveland responded

Hello, we're happy you found our team to be so supportive during your experience here at Lexus of Cleveland. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2026

My visit and my experience was amazing. I enjoyed all the service and kindness it was truly the best More

by girlmello15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Lexus of Cleveland responded

Hi, thank you for choosing us! We are delighted to hear that you had an amazing visit. If you have any further questions, please don't hesitate to reach out!

April 02, 2026

Our salesman, Matt Long was an exceptional person that made us feel welcome from the time we walked through the door and treated us as if he had known us for years. Everyone at the dealership was very fri More

by richieengles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! Our team takes pride in providing exceptional and welcoming service to all of our customers. We're grateful to have Matt on our team and we'll be sure to pass along your praise. See you next time!

April 01, 2026

Matt was extremely helpful in our decision. We had never driven a Lexus or considered one in the past. When Matt gave us all the information we needed and let us drive one, we knew that was our More

by marchustek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We are so glad that Matt was able to provide you with all the information needed and help you discover the perfect car for you. We can't wait to see you cruising around in your new Lexus!

March 31, 2026

This was my first Lexus purchase and, by far, my best car purchasing experience ever! Maria was very extremely helpful and great to work with. I love the car and the customer service provided by the dealers More

by jhollidaybuchanan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Lexus of Cleveland responded

Hi, we're thrilled to hear about your amazing experience with Maria at our dealership! Thank you for choosing us for your first Lexus purchase. We look forward to welcoming you back for all your future car needs. Thank you for your support and trust in our team!

March 31, 2026

I’ve purchased two vehicles from Christian at Lexus of Brook Park, and both experiences have been consistently excellent. Christian stands out for his professionalism and deep knowledge of the vehicles More

by michellebstamper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words, we are so happy to hear you had two consistently excellent experiences at Lexus of Brook Park. Christian is a true professional with deep knowledge of our vehicles and financing options. We strive to treat all our customers with the same level of respect and attention, making you feel like a valued customer throughout the whole process. Thank you for recommending us!

March 31, 2026

I just purchased my 5th car from Cleveland Lexus. Service is top notch and they make you feel like you are appreciated for being there.. More

by 74astra74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Lexus of Cleveland responded

Hello, thank you for your loyalty and kind review! We strive to provide top-notch service and make every customer feel appreciated. We look forward to helping you with your future car needs!

March 31, 2026

I had a wonderful experience with Christian Miller from day 1 we met. He is very friendly knowledgeable and charismatic! Fun to around him. He made it so easy to buy my first Lexus! He deserves a 5-star ra More

by Marina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are thrilled to hear about your positive experience with Christian. Our team prides ourselves on providing excellent service and we are so happy we could help you find your perfect Lexus. We appreciate your 5-star rating and look forward to seeing you in your new car.

March 31, 2026

It was a pleasure working with Christian Miller when I purchased my Lexus in January. Christian was knowledgeable, pleasant, and extremely helpful as I gathered the necessary information and made my decis More

by dmwiant1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2026

Matt Long has been my salesman for at least the past 10 years. Matt looks out for the best interest of his customers and I trust him completely. The dealership is very courteous and professional. The cu More

by Feliciab1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Apr 01, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!