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Lexus of Cleveland

Cleveland, OH

4.9
3,937 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,937 reviews

October 07, 2026

Collin was very helpful and professional. Whenever I have a question, he responds promptly to my text. More

by rupinderbrar1811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We're thrilled to hear that Collin has been helpful and responsive. Our team is dedicated to providing excellent service, and your feedback motivates us to keep up the great work. We look forward to assisting you again!

October 06, 2026

Ryan was a pleasure to work with. He was responsive, professional and personable. He was able to answer my questions and address my concerns about the NX I ultimately purchased. He co More

by rober28
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2026

Ryan and everyone at Cleveland Lexus were really friendly and very professional. They worked with me on the vehicle I wanted, helped me get a better loan rate and made it fast and easy to get the vehicle. Ve More

by marksash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2026

Dave Kantor was great helping to identify our TX and make sure it got to us as efficiently as possible, even delivering it to our house. More

by p_a_owen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We're thrilled to hear that Dave provided you with excellent service and ensured your TX arrived promptly. We appreciate your support and look forward to serving you again in the future!

October 04, 2026

All of the staff I worked with had superior customer service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I want More

by pokefish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 07, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We're thrilled to hear that our team, especially Terry and Chris, made your experience comfortable and enjoyable. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to helping you again in the future!

October 02, 2026

Excellent friendly explanations? sales experience word word word word word word word word word word More

by dlamoreux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2026

Ryan was very considerate and professional while we discussed my purchase and trade-in online, as I live out of state. Everything was very easy. Abed helped me through the process at the dealership, as More

by lindat2thelake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harrah
Oct 05, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2026

The entire purchasing experience was quick and efficient. Matt Long was our sales rep. He knew the vehicle and options and presented the information clearly. The vehicle was back ordered so there was a de More

by Joe Makovicka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Lexus of Cleveland responded

Hello Joe, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2026

I had a great experience working with Matt Long. He was friendly, professional, and communicated well throughout the entire process. Matt made the purchase of my SUV easy and stress-free. In fact, e More

by traciashworth
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your wonderful feedback! We're thrilled to hear that Matt and our team made your SUV purchase a smooth and enjoyable experience. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!

October 01, 2026

It was a lovely experience; Margaret was very knowledgeable, courteous and very lovely to be around More

by Klb0214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Lexus of Cleveland responded

Hello, thank you for your wonderful feedback! We're thrilled to hear that you had a lovely experience with Margaret. She truly is a gem, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon!