
Lexus of Cleveland
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Seth met all of my needs and made what is usually a painful process very easy. painful process very easy. More
Although we already knew what car we wanted, options, color etc Christain was very helpful through the entire process. color etc Christain was very helpful through the entire process. More
I worked with Seth, Matt his manager, and a young man who walked me thru the car features. I also sat with the finance guy. All were excellent. walked me thru the car features. I also sat with the finance guy. All were excellent. More
Seth was very professional. Responsive to all my inquires. Whole experience exceptional!! Metro is great!! Responsive to all my inquires. Whole experience exceptional!! Metro is great!! More
Good people, friendly staff. Seth was my salesman and helped make the process as easy as possible Seth was my salesman and helped make the process as easy as possible More
Terry was professional, informed about the product , helpful, knowledgeable, and answered any and all questions. helpful, knowledgeable, and answered any and all questions. More
Christian worked hard to find the Lexus IS for me and to get it here quickly. He explained the differences in the two IS models so I could make an informed decision. We always go to him when we want a new c get it here quickly. He explained the differences in the two IS models so I could make an informed decision. We always go to him when we want a new car. More
Sam was knowledgeable and very helpful. You have a very good employee. Even on the phone he sounded really a nice guy. We haven’t received the title yet. Title expires on October 17th. You have a very good employee. Even on the phone he sounded really a nice guy. We haven’t received the title yet. Title expires on October 17th. More
I already did this. I prefer this dealership to the Akron one. Cleaner, newer, bigger, better supply of used and new cars. I prefer this dealership to the Akron one. Cleaner, newer, bigger, better supply of used and new cars. More
This was not my first car purchase, nor was it even my first luxury car. But this establishment and this team made me feel like it was. Mostly because this location is THE standard of how a customer exper first luxury car. But this establishment and this team made me feel like it was. Mostly because this location is THE standard of how a customer experience should be. Pete, Sam, John and the entire team were overwhelmingly helpful, understanding, and solely focused on delivering us exactly what we agreed upon and beyond. Sam made every step of the purchasing process effortless and enjoyable. The dealership was buzzing with customers and he was able to even surprise us with an unexpected and heart warming celebration for our purchase with the entire team for my family, including my young children, who now must think every purchasing experience is like this. It isn’t. Every feature, perk, and amenity offered here makes you feel like so much more than a sale, and honestly I don’t think they ever referenced my purchase as such, because it wasn’t just a transaction, it was a collaborative solution and that’s the point. Lexus has a lifelong customer and brand ambassador. This team and location deserve every sale and award that’s available to them. Top class product sold by a top class team. More