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Lexus of Cleveland

Cleveland, OH

4.9
3,357 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,357 reviews

September 29, 2025

Seth met all of my needs and made what is usually a painful process very easy. More

by Geoffpbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elena Luf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Although we already knew what car we wanted, options, color etc Christain was very helpful through the entire process. More

by jhudec2001
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Panczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

I worked with Seth, Matt his manager, and a young man who walked me thru the car features. I also sat with the finance guy. All were excellent. More

by jacobsmike386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Seth was very professional. Responsive to all my inquires. Whole experience exceptional!! Metro is great!! More

by marilyn
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Good people, friendly staff. Seth was my salesman and helped make the process as easy as possible More

by Noah
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Terry was professional, informed about the product , helpful, knowledgeable, and answered any and all questions. More

by viktoria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Christian worked hard to find the Lexus IS for me and to get it here quickly. He explained the differences in the two IS models so I could make an informed decision. We always go to him when we want a new c More

by Cat mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Sam was knowledgeable and very helpful. You have a very good employee. Even on the phone he sounded really a nice guy. We haven’t received the title yet. Title expires on October 17th. More

by joeplewis04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

I already did this. I prefer this dealership to the Akron one. Cleaner, newer, bigger, better supply of used and new cars. More

by gjp9977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

This was not my first car purchase, nor was it even my first luxury car. But this establishment and this team made me feel like it was. Mostly because this location is THE standard of how a customer exper More

by gqgiglio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mahorcic
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