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Lexus of Concord

Concord, CA

4.8
544 Reviews

2101 Market St

Concord, CA

94520

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Showing 544 reviews

December 29, 2020

I couldn’t have been happier with today’s service at Lexus of Concord. I was met as soon as I arrived, my representative Nathan quickly explained what needed to be done and my car was completed a half h More

by Max_mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 29, 2020 -

Lexus of Concord responded

Max - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Nathan delivered such a seamless service experience. Drive safely, and we hope to work with you again at Lexus Of Concord!

December 29, 2020

Very good service. Nathan explained what was done, and what would occur with the 60,000 service. Car looked like new when the sanitation was finished. All service people were friendly and helpful - as a More

by vjmjmm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita and Walter
Dec 29, 2020 -

Lexus of Concord responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus Of Concord, and we will be sure to let Nathan know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 23, 2020

Excellent service, finished hours early, excellent overall. Jeff Johnson is our service advisor, very attentive and thorough, overall a very positive experience. Would highly recommend. More

by bradkearns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Dec 24, 2020 -

Lexus of Concord responded

Brad, thank you for taking the time to share your excellent service experience with Jeff! Your business and feedback mean a lot to us here at Lexus Of Concord, and we appreciate your recommendation of our team. Happy holidays!

December 19, 2020

Recently bought a used Lexus and it only came with one key so we went to the Parts department and they had one in stock and they had it programmed right away. They fit us in even though we had no appoi More

by msrosers2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Passmore
Dec 22, 2020 -

Lexus of Concord responded

Congratulations on your new vehicle! It was a privilege to assist you, and we are proud to have earned your business. Drive safely, and we hope to work with you again at Lexus Of Concord!

December 17, 2020

They were very helpful and friendly and I was out of there in a reasonable amount of time. I will definitely bring the vehicle back to them for future service needs. More

by Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 17, 2020 -

Lexus of Concord responded

It was such a pleasure doing business with you, Cliff! Welcome to the Lexus Of Concord family - we look forward to seeing you again down the road!

December 14, 2020

They took me on time and finished the service by the agreed upon well. Received a call when work was completed. All employees that I had contact with were friendly and helpful. More

by jctanphanich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 15, 2020 -

Lexus of Concord responded

It was our pleasure to make your service visit so friendly, attentive, and efficient! Thank you for trusting the team here at Lexus Of Concord with your vehicle and your business!

December 12, 2020

Team at Lexus of Concord are the best!! Though I am a long time Lexus customer, the experience of getting a 2021 RX 450H L from Lexus of Concord was the most straight forward, hassle/haggle free, profess More

by Vinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vilma Linares and Randi Johnson
Dec 14, 2020 -

Lexus of Concord responded

Thank you, Vinny, for leaving Lexus Of Concord a five-star review. We strive to deliver a seamless and enjoyable sales experience and it is great to hear that Vilma and Randi are doing their job right. The 2021 Lexus RX 450h is a great vehicle and we hope you enjoy driving yours!

December 06, 2020

A very nice dealership and everyone that works there are very pleasant and friendly. The waiting room is very clean and comfortable while waiting for my vehicle being repaired. More

by Dickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Vanden
Dec 07, 2020 -

Lexus of Concord responded

Thank you for taking the time to leave us a review! We are happy to hear that you had a good experience working with our team at Lexus Of Concord, and if you ever need anything else, don't hesitate to come back and see us again!

December 04, 2020

Service today was great. They took time to answer some questions about the navigation system. I was in and out in the time estimated. They washed the car as well. More

by hollyathome
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Dec 07, 2020 -

Lexus of Concord responded

Thank you, Holly, for leaving Lexus Of Concord a review! We strive to deliver a seamless experience and I am glad to hear that our team took care of you and your vehicle!

November 30, 2020

The staff was very professional and treated us with respect. We came on a referral and we are very happy. The other staff is great. Thanks Wesley, Eric and Moe Chula & Maryanne Ranasinghe from Davis More

by Chula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Mo and Wesley
Nov 30, 2020 -

Lexus of Concord responded

Hi Chula - We are very proud of our team, and it means a lot to hear that you had such a fantastic experience working with Wesley, Eric, and Moe. Thank you for your business, and we hope to work with you again at Lexus Of Concord!

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