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Lexus of Concord
Concord, CA
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 544 reviews
December 07, 2023
Always friendly, never pushy with services. Bill always explains why he thinks something is necessary for my SUV. I always feel like my car has been thoroughly gone over and I feel safe driving Bill always explains why he thinks something is necessary for my SUV. I always feel like my car has been thoroughly gone over and I feel safe driving it after I’ve been to the dealership. It’s a nine year old vehicle so it could have issues, but they take such good care of it. It never does.. More
by KathyW
Employees Worked With
Bill Hammond
Helpful December 03, 2023
Daniel explained everything we needed to know in our new Lexus RX 350. He is very professional in what he’s doing, recommend Lexus of Concord , keep up the good work! Lexus RX 350. He is very professional in what he’s doing, recommend Lexus of Concord , keep up the good work! More
by MHAI
Employees Worked With
Daniel Sandoval Federigi
November 30, 2023
5K miles service was completed in due time promised. Service rep Jeff was nice and answered all my questions I asked him in regards to maintenance skeds. Service rep Jeff was nice and answered all my questions I asked him in regards to maintenance skeds. More
by JUNO
Employees Worked With
Jeff
November 13, 2023
Service writer Nathan was courteous and informative. Lexus of Concord is my go to place for service and accurate diagnosis of any service my RX330 may need. Lexus of Concord is my go to place for service and accurate diagnosis of any service my RX330 may need. More
by Lex Luthress
Employees Worked With
Nathan
November 11, 2023
Purchased the car from Dan Liu and Eric DeSilva, both were excellent to work with. They are very professional, patient and took their time to understand customer's requirements and found the exact vehic were excellent to work with. They are very professional, patient and took their time to understand customer's requirements and found the exact vehicle. Will recommend. More
by Wing
Employees Worked With
Dan Liu & Eric da Silva
November 06, 2023
I had my 5k mile servicing completed. Work was completed by the estimated completion time. My car was returned to me washed and clean inside and out. Great service and customer interac Work was completed by the estimated completion time. My car was returned to me washed and clean inside and out. Great service and customer interaction. I highly recommend this dealership for your service needs. More
by dgiambastiani
Employees Worked With
Aaron Larkin
November 02, 2023
Minor maintenance was performed. Came in under 2 hours which was appreciated. Nick, our service rep. always does a great job, listens well and explains reasonable solutions. Excellen Came in under 2 hours which was appreciated. Nick, our service rep. always does a great job, listens well and explains reasonable solutions. Excellent inter personal skills. Highly recommend. More
by rnpayt
Employees Worked With
Don’t know.
October 31, 2023
Called on Monday for appointment, was able to come in the following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealers following day for regular maintenance. I like to wait rather than return later. Generally they wait is 2 hours—today it was about 1:50. Great dealership and my advisor, Nathan Sundita, is knowledgeable and personable. More
by Rugmanpaul
Employees Worked With
Nathan Sundita
