Lexus of Concord

Nice / friendly overall, little waiting long for paper work to get done , Randi Johnson helped us and he is very knowledgeable about the car we got , very pleased with him ! work to get done , Randi Johnson helped us and he is very knowledgeable about the car we got , very pleased with him ! More

Excellent service department. They were fast and efficient. Bill promised less than a 2 hour wait and delivered. The customer waiting area offers free bagels and donuts. Super They were fast and efficient. Bill promised less than a 2 hour wait and delivered. The customer waiting area offers free bagels and donuts. Super clean. Everyone was polite and helpful. More

Bought Lexus 6 months back was told new tires - after 3000 miles - one tire has worn outer edge and recommends replacement - disappointing that it could not be resolved right away at first service- have 3000 miles - one tire has worn outer edge and recommends replacement - disappointing that it could not be resolved right away at first service- have to go back again More

Always on time and clear service information. Always confirms service expectations and asks if any issues to be addressed. Always confirms service expectations and asks if any issues to be addressed. More

We purchased a vehicle at this dealership, and our experience with salesman Moustafa was exceptional. All of our questions and concerns were addressed in an extremely professional manner. We felt he w experience with salesman Moustafa was exceptional. All of our questions and concerns were addressed in an extremely professional manner. We felt he went above and beyond to treat us as valued customers. We would highly recommend him and our experience with Lexus of Concord. More

I am always please with the customer service I receive every time I take my car for maintenance service. I needed a ride back to work and Bill made the arrangements right away. My car needed a wash and every time I take my car for maintenance service. I needed a ride back to work and Bill made the arrangements right away. My car needed a wash and he was also able to arrange the service. More

Nathan was exceptional as always! We exceeded expectations, got me in as soon as I arrived, and finished my vehicle before the promised time! Doesn’t get any better than that! We exceeded expectations, got me in as soon as I arrived, and finished my vehicle before the promised time! Doesn’t get any better than that! More

Was greeted as I pulled up to service area. Service advisor came out and introduced himself. He gave me the information on the 20K service. Service advisor came out and introduced himself. He gave me the information on the 20K service. More

Solved an ongoing problem at no cost to us! Very organized service dept. Knew what to look for and provided the fix. Very organized service dept. Knew what to look for and provided the fix. More

Wonderful service, always on time, good workers and work, yummy coffee and donuts while you wait! yummy coffee and donuts while you wait! More