Lexus of Dayton
Dayton, OH
Filter Reviews by Keyword
By Type
Showing 71 reviews
⭐⭐⭐⭐⭐ Purchasing my first Lexus from Lexus of Dayton was such a wonderful experience! A special thank-you to my sales consultant, Casey McCormick, who went the extra mile to find the exact exterior and was such a wonderful experience! A special thank-you to my sales consultant, Casey McCormick, who went the extra mile to find the exact exterior and interior color combination I wanted. I had A LOT of questions and requests throughout the process, and Casey handled them with incredible patience and attention to detail. He took the time to run different payment options so I could make an informed decision and was always responsive to my questions. While my car was in transit, he kept me updated by text about its expected arrival—even sending me information on his day off! His communication and follow-through made the entire process feel smooth and well coordinated. The excellent service extended to the rest of the team, too. Brandon Stanton took the time to explain the car’s features and help set up the technology and app, which made me feel comfortable and ready to enjoy my new car. Hunter Taylor was also very attentive and made sure I was well taken care of. I’m absolutely loving my new car and enjoying all its features! Thank you, Casey, Brandon, and Hunter, for making my first Lexus purchase such a positive and memorable experience. I highly recommend Lexus of Dayton—and be sure to ask for Casey! More
The shining star in this dealership is Donna Leopold, terrific salesperson, knowledgeable and very caring, she is the reason that I took delivery of my 2026 Lexus NXh yesterday!!! terrific salesperson, knowledgeable and very caring, she is the reason that I took delivery of my 2026 Lexus NXh yesterday!!! More
Everyone at the dealership, including my salesperson Mr. McCormick, was very kind and helpful. Thanks to them, I was able to purchase the vehicle I wanted! I really appreciate patience in explaining everyt McCormick, was very kind and helpful. Thanks to them, I was able to purchase the vehicle I wanted! I really appreciate patience in explaining everything to me! More
All staff I worked with at the new car place were very friendly and honest people. Felt like I actually mattered and they weren’t trying to take advantage of me like other dealers have done in the past. friendly and honest people. Felt like I actually mattered and they weren’t trying to take advantage of me like other dealers have done in the past. More
Bought a used car here from Nick Bengal and started having engine problems 3 months after purchase. Took it in to get it serviced and they had the car for 3 weeks and said they couldn't do anything abo having engine problems 3 months after purchase. Took it in to get it serviced and they had the car for 3 weeks and said they couldn't do anything about it. It took many phone calls and attorney threats for them to get me any kind of answer. $1800 later and I have to take it to a different dealership to get it fixed. Don't ever buy a car from here if you want easy service. They dont care about their pre owned customers More
