Lexus of Dayton

Bought a new car and had a wonderful experience. The whole team there is amazing. The whole team there is amazing. More

Great dealership, great staff, I bought 13 cars there both new and used; thank you Lexus of Dayton for all you do and for supporting the community. I enjoy using the Lexus parking spot at the local theat both new and used; thank you Lexus of Dayton for all you do and for supporting the community. I enjoy using the Lexus parking spot at the local theater. More

I had an amazing experience at Lexus of Dayton! The staff was friendly, professional, and truly made the car-buying process stress-free. They took the time to answer all my questions and helped me The staff was friendly, professional, and truly made the car-buying process stress-free. They took the time to answer all my questions and helped me find the perfect vehicle that fit my needs and budget. The showroom was clean, welcoming, and everyone went above and beyond to make sure I was happy with my purchase. I couldn’t be more thrilled with my new Lexus, highly recommend Lexus of Dayton to anyone looking for top-notch service and a smooth buying experience! More

Excellent place to purchase a used Lexus. I own several and would highly recommend them. I own several and would highly recommend them. More

Indiana resident here, simply looking for a lexus is350: found what i wanted in dayton, did most back n forth with numbers remotely, very convenient. Drove 2 hours to get it, traded in my camaro, had a few found what i wanted in dayton, did most back n forth with numbers remotely, very convenient. Drove 2 hours to get it, traded in my camaro, had a few issues, but Jeff Miller did great accommodating and making things right. Turned out to be a flawless outcome, very satisfied and will be back when we buy our rx 350. Thanks More

Purchased a Cadillac from a Lexus Dealership and did not get a knowledgeable tutorial on all of the cars features. Vehicle had 1.5 gallons of gas in it when I picked up late at night get a knowledgeable tutorial on all of the cars features. Vehicle had 1.5 gallons of gas in it when I picked up late at night More

****Please Read***** I would not go here! I would especially not buy anything from the finance individual that tries to sell you all the extras. Long story short I purchased a maintenance pla I would especially not buy anything from the finance individual that tries to sell you all the extras. Long story short I purchased a maintenance plan with the assumption(my mistake) that I would not be out of pocket any maintenance costs until 70,000 miles. After a few maintenance visits it was apparent that I didn’t get what I expected. Since I did not use any of that maintenance plan, I asked for a full refund which they agreed to. Three months later and after communicating with them several times they only refunded partial payment . My recommendation is to take your business elsewhere. More

I purchased a vehicle in June 2023. Paid cash, no financing. I was told I had no choice, but purchase LoJack. I said no, I wasn't purchasing it and walked away. I told the financing man Paid cash, no financing. I was told I had no choice, but purchase LoJack. I said no, I wasn't purchasing it and walked away. I told the financing manager to let the salesman I was walking away. Two hours later, Ricardo the salesman called and asked where I was? I informed him what happened. He had no clue, checked with the manager, and I had been lied to by the financing guy. I spoke to the dealership manager. I let them know, I would return, purchase the vehicle if LoJack was removed. I was promised it would be removed. I returned, paid with a cashiers check. A few weeks later I had to take the vehicle back because the tires began wearing out. I wasn't given a car fax copy, only shown a copy at the dealership. The vehicle was completely rebuilt prior to purchase with new parts. I had to replace the tires from a faulty front end alignment they didn't tighten the jam nut. They still refuse to remove the LoJack system. It's hanging down hitting my legs under my dash at my pedals. I've been to the dealership multiple times. I've called the new car dealership. I was promised a call back. This is my third vehicle of the same make and model. That never happen. This is my third purchase of this same make and model of this vehicle. I know what to expect from these vehicles. I would not recommend Lexus of Dayton to anyone! More

I checked the website for a particular car. I received an email advising the car was no longer available and I was thanked for checking their website. The response was prompt and courteous. I received an email advising the car was no longer available and I was thanked for checking their website. The response was prompt and courteous. More

did a deal with Shane remotely, through texting and email. finalized a price and then sent the check for the remaining amount. once the check hit the dealership, i had to call, email, and text them to email. finalized a price and then sent the check for the remaining amount. once the check hit the dealership, i had to call, email, and text them to get anyone to respond. i had to set up an auto transporter service to get delivery of my vehicle from the dealership in ohio to my house in western ny. you would think that sales staff would keep me in the loop as to what was next and how much time needed to take place. keep in mind, it would have been nice of them to tell me that the car was ready, or that the deal was done, or anything else. as stated, i had to reach out to my salesman as well as the sales manager in order for them to do something. it's almost like they couldn't care less about me because i was 2 states away. trust me, they wouldn't do this to someone sitting there in front of them. this was my first purchase of a lexus ever - and buying from this 'stealership' really made it a negative experience. i bought a car online - sight unseen - almost 8 years ago, from illinois, and that whole transaction was amazing. the customer service, communication, etc - was top notch. LEXUS OF DAYTON? naah bro - not even close. More