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Lexus of Dayton
Dayton, OH
71 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 71 reviews
December 13, 2019
I have purchased several RX & GX models from this dealership over many years. The management, sales, parts and service departments were outstanding. Regrettably, a change in ownership has resulted in dealership over many years. The management, sales, parts and service departments were outstanding. Regrettably, a change in ownership has resulted in a significant deterioration in every part of this dealership. I now buy at Performance More
by Mark Davis
Employees Worked With
Nobody, John Higgins
November 06, 2018
Exceptional Service and competitve pricing If you are looking for a world class experience yet a small town atmosphere head over to Lexus of Dayton and see Tom Meininger Jr. His honesty, up f If you are looking for a world class experience yet a small town atmosphere head over to Lexus of Dayton and see Tom Meininger Jr. His honesty, up front pricing and explanations made the experience worth the drive from Indianapolis. I was shocked at how nice the facility was and the service was 5 Star plus. Relax and buy with confidence at Lexus of Dayton! More
by AC9HP
Employees Worked With
Tom Meininger Jr,
October 14, 2018
Great Staff Bryan Frantz and Mathias Glaser took great care of us through the process of purchasing our second Lexus. The entire staff at Lexus of Dayton was a pl Bryan Frantz and Mathias Glaser took great care of us through the process of purchasing our second Lexus. The entire staff at Lexus of Dayton was a pleasure to deal with! I would definitely buy from them again!! More
by Joe M
Employees Worked With
Bryan Frantz, Mathias Glaser
April 16, 2018
Great Experience I bought a new Lexus and had a great experience with Zach Thomas and the others with whom I can in contact. They were very responsive, very professio I bought a new Lexus and had a great experience with Zach Thomas and the others with whom I can in contact. They were very responsive, very professional, and bent over backward to assist me. I would definitely buy from them again. More
by Tom
Employees Worked With
Zach Thomas
March 11, 2018
Great buying experience, forever a Lexus owner Zach Thomas in sales did a great job of meeting my needs in the sales process and making for an easy purchase. We bought our first Lexus almost 13 ye Zach Thomas in sales did a great job of meeting my needs in the sales process and making for an easy purchase. We bought our first Lexus almost 13 years ago and just recently replaced it with 2017 model, we kept the original GX 470 and could not have had a better experience with a car. Well done, 10 stars! More
by darincross
Employees Worked With
Zach Thomas, John Higgins
January 10, 2018
Missed diagnosed a stutter issue as a transmission problem! About a year ago, I took my 1995 SC400 to Lexus of Dayton. After having my car for about a week, I was told that the stutter/bucking issue with my ca About a year ago, I took my 1995 SC400 to Lexus of Dayton. After having my car for about a week, I was told that the stutter/bucking issue with my car was due to a transmission issue. Lexus told me that I needed a torque converter. They said that they do not repair transmissions, they only replaced them. I was totally surprised at their diagnoses. My car only had about 52.000 miles on it. I questioned their diagnosis and told them that if I took my car to transmission experts and they told me that it was not a transmission problem, I wanted them to change their report. I took my car to J & B transmission and they emphatically told me, after driving my car, that "i DID NOT NEED A NEW OR REPAIRED TRANSMISSION!" I begged J & B Transmission to fix or repair the transmission because Lexus of Dayton had told me that I needed such to fix my stutter problem. J & B repeatedly told me that they did not want to take my money to do a transmission repair that was not needed. I took my car to Dargie Repair Services in Indiana. Dargie works on multiple foreign cars and does both transmission and engine service. Again, Dargie emphatically told me that I did not have a transmission problem! Dargie diagnosed my stutter issue as needing oxygen sensors I took this info (repair records) to Lexus of Dayton and their service manager, Mr. Morgan, would not change their report and he refused to even talk further with me! He would not return my calls. I filled a small claims court complaint against Lexus of Dayton. Lexus kicked it out of small claims court and hired attorneys to defend themselves in civil court! Do not accept what Lexus of Dayton tells you! Get second opinions. They were not honest with me. More
by James Baldwin
Employees Worked With
Steve Voris and Mr Morgan
December 20, 2017
Service Department On Monday December 18th, 2017 we took or Lexus RX 350 in for service. This was the 3rd time we had the worst experience at this dealership. We dropped On Monday December 18th, 2017 we took or Lexus RX 350 in for service. This was the 3rd time we had the worst experience at this dealership. We dropped our car of for a 45000 mile checkup, we received a loaner. At 4:30 we got a call that our car was ready for pickup. My wife went to get our car and she waited for 1 hour until she got our car and they did not clean the car. They keep saying they are sorry but keep making the same mistake, worst service department ever. More
by Jeep4me
Employees Worked With
Bob
January 08, 2017
Purchasing a 2017 RX 350 The professionalism and the warmth of the people at the dealership. The dealership updates on the facilities are remarkable and are in line with the q The professionalism and the warmth of the people at the dealership. The dealership updates on the facilities are remarkable and are in line with the quality of the Lexus brand. More
by FSportcars
Employees Worked With
Nathan Profitt
November 15, 2016
Amazing and more. Excellent Service. Excellent Communication. Perfect all around. I couldn't ask for a better company anywhere. They pay attention to their customer Excellent Service. Excellent Communication. Perfect all around. I couldn't ask for a better company anywhere. They pay attention to their customers needs. I can't say enough about the quality of service. More
by Nork The Seven
Employees Worked With
Service Deparment Guys at Lexus
October 17, 2016
Great job! The staff is very professional and thorough. Their attention to detail, courtesy, and friendliness are top-notch. The cleanliness of the work area is The staff is very professional and thorough. Their attention to detail, courtesy, and friendliness are top-notch. The cleanliness of the work area is amazing. Lexus of Dayton is a great place to service your car. More
by bmbrpilot
Employees Worked With
Karen
