Lexus of Edison
Edison, NJ
Filter Reviews by Keyword
By Type
592 Reviews of Lexus of Edison
Super aggressive sales staff, mixed with a foul stench of cheap repairs and overpriced merchandise, resulted in a terrible overall feeling. The man who I talked to, Dale, was patient enough to let us take a cheap repairs and overpriced merchandise, resulted in a terrible overall feeling. The man who I talked to, Dale, was patient enough to let us take a few of their wares out for a test drive, but he kept pushing me and my partner to ignore the various, obvious damage. We ended up driving two cars. One had a lot of trim pieces broken, brakes that barely worked and a loud knocking sound from the engine. The other had a fair amount of tape in the engine bay (a sure sign of dodgy repairs) and the general feel of a very cheap product. More
Had an over all great experience. Rick was fantastic to work with and the whole staff was phenomenal. I would highly recommend this dealership to anyone looking for a Lexus. work with and the whole staff was phenomenal. I would highly recommend this dealership to anyone looking for a Lexus. More
This was my first time leasing a car through Lexus of Edison. I spoke with Dale Johnson briefly on the phone earlier in the day and arrived at the dealership around 7:30 that evening. Mr. Johnson promise Edison. I spoke with Dale Johnson briefly on the phone earlier in the day and arrived at the dealership around 7:30 that evening. Mr. Johnson promised me that I would be able to take my car home that night, and I did. The service was exceptional - I will definitely do business with Lexus of Edison in the future; and will recommend them to my family and friends. More
I came to your Dealership 56 miles away because of Zahid Syed. He is very honest and courteous person! I had to wait for several months to get the color of car I wanted. He kept in touch me and contacted me Syed. He is very honest and courteous person! I had to wait for several months to get the color of car I wanted. He kept in touch me and contacted me as soon as you got the car I wanted. More
this was the best automobile buying experience I have had. Chao was extremely helpful and went beyond our expertations in every facet of the deal. He personally delivered the car to our house and spent had. Chao was extremely helpful and went beyond our expertations in every facet of the deal. He personally delivered the car to our house and spent 2 hours explaining its operation. More
I was pleased with the professionalism of all the employees I encountered at Lexus of Edison. Dale Johnson was most helpful from the begining of and through the purchse of the vehicle I chose. He was employees I encountered at Lexus of Edison. Dale Johnson was most helpful from the begining of and through the purchse of the vehicle I chose. He was very courteous and helpful in every communication and throughout the negotiations to arrive at a deal. On the day of the purchase, Dale picked me up at my home, drove me to the dealership, showed me my vehicle and walked me through the purchasing process (which, in my opinion is much too long - too much paperwork). Once the paperwork and financial matters were concluded, Dale answered any questions I had and carefully walked me through the operation of the numberous features of the vehicle. Dale Johnson is highly professional and it was a pleasure working with him. P.S. He always answered all phone inquiries. More
Mr. Syed was a great salesperson, very knowledgeable, and very helpful. And very patient. I had a great experience with the whole shopping experience! The sales manager Jason listened and answered all our very helpful. And very patient. I had a great experience with the whole shopping experience! The sales manager Jason listened and answered all our questions and concerns. More
The salesman(Zahid Syed) and sales manager (Jason) offered exceptional customer service. They made my first car shopping expreience very pleasurable. I will definitely refer other potential buyers to offered exceptional customer service. They made my first car shopping expreience very pleasurable. I will definitely refer other potential buyers to Lexus Of Edison and look forward to doing business with this dealership for years to come. More
Each time I come, Zahid and everyone else makes me feel like a V.I.P. Since I specialize in Customer Service, I am a stickler for top notch service. This is a great testimonial to your dealership and I h like a V.I.P. Since I specialize in Customer Service, I am a stickler for top notch service. This is a great testimonial to your dealership and I have already recommended his service and salesmanship! My every thought, question, and need is met when I walk into R.C. Lexus and so far I am thoroughly enjoying the experience. I would appreciate you acknowledging the service and salesmanship of both Zahid Syed (Salesman) and Daniel Mercado (Finance Rep.) More
Zahid Syed was not only professional but a class act, He went out of his way to give us the deal we wanted. Great communication and a quality salesperson that i would highly reccomend to any body looking to went out of his way to give us the deal we wanted. Great communication and a quality salesperson that i would highly reccomend to any body looking to buy a Lexus. Thank you so much for making our dream come true. Joanna and Shawn Nelson. More

