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Lexus of Fremont

Fremont, CA

4.9
898 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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898 Reviews of Lexus of Fremont

October 29, 2024

Honest with the deals and helpful with showing us how to set up the car for apple play/apps More

by Bianca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong, Danny Dang
Oct 30, 2024 -

Lexus of Fremont responded

We're elated to get your positive review of Lexus of Fremont. Thank you for the kudos, Bianca!

October 29, 2024

i’m really happy how the dealer treat me. i would like to come back again More

by louieng510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Stovall, Christina Fulkerson, Justin Plude, Rob Ferrando, Scott Howell, Vener Padilla, Weis Popal, Yvonne Atalig
Oct 30, 2024 -

Lexus of Fremont responded

We are thrilled to hear that our Lexus of Fremont team provided excellent customer service. We are here to help with any future automotive needs!

October 27, 2024

Excellent sales, Bruce, knew my needs and demand, closed the deal in minutes. A great dealer knows how to satisfy customers. Very good buying new car experience. Highly recommend. The only suggestion is to More

by BenChi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Zhang, Danny Dang
Oct 28, 2024 -

Lexus of Fremont responded

Thank you for the recommendation and feedback! We're delighted to hear that Bruce provided an excellent experience at Lexus of Fremont. Your suggestion about a checklist is appreciated, and we'll certainly consider it to enhance our service. Enjoy your new car, and welcome to the Swickard family!

October 26, 2024

The service advisor was highly professional and kept me updated throughout the entire process. I highly recommend their services. More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Oct 28, 2024 -

Lexus of Fremont responded

Nick, we're delighted to hear that our service advisor provided you with a professional experience at Lexus of Fremont. Thank you for recommending us!

October 25, 2024

Phat is an excellent service advisor . He always gets us in and out efficiently. He’s also very knowledgeable and kind. More

by sovannaychan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat
Oct 28, 2024 -

Lexus of Fremont responded

Sovannay, we're delighted to hear that Phat provided you with efficient and knowledgeable service at Lexus of Fremont. Thank you for sharing your experience!

October 24, 2024

The customer service isn’t that good & professional. The service advisor doesn’t have patience & she was in great hurry. Wan not ready yo listen yo customers voice or unwillingness to ask or please. More

by N_thiyagarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Oct 25, 2024 -

Lexus of Fremont responded

I apologize for the experience you had with our customer service. We strive to provide attentive and professional assistance, so it's disappointing to hear we fell short. I appreciate your feedback and your comments will be shared with our store management team. Please feel free to reach out if you'd like us to address any specific concerns or questions further. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

October 24, 2024

He is so sweet and nice. Has so much patience when answering questions from my and both my parents. Considerate and goes above and beyond to make sure I am happy with my car More

by Lily H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Zheng and Ahmed Ibrahim, Danny Dang
Oct 25, 2024 -

Lexus of Fremont responded

Lily, we're delighted to hear that you had such a positive experience with our team at Lexus of Fremont. It's wonderful knowing you're enjoying your car and felt well taken care of throughout the process!

October 24, 2024

Lexus of Fremont has excellent service and I have been going to them since 2007. Bennie Carter is an excellent sales consultant and made my experience awesome. If you are buying a car make sure you reques More

by lj_designs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bennie Carter, Danny Dang, Gabe Hernandez
Oct 25, 2024 -

Lexus of Fremont responded

Thank you for your loyalty to Lexus of Fremont since 2007! We're delighted that Bennie provided an awesome experience. We appreciate the recommendation and look forward to serving you again in the future!

October 20, 2024

Very helpful Service team and good experience all questions answered And cost explained properly. Keep up the good work More

by anuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Yvonne Atalig
Oct 21, 2024 -

Lexus of Fremont responded

Anuja, thank you for the kind words! We're glad to hear our service team at Lexus of Fremont provided a helpful and informative experience. We appreciate your support!

October 19, 2024

Went to Lexus of Fremont for my major 90K maintenance service. I had Christina as my service advisor. Per usual, she is total amazing. She was warm while also clearly knowledgeable on the ins and outs of More

by Khoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Oct 21, 2024 -

Lexus of Fremont responded

Thank you for sharing your experience at Lexus of Fremont! We're delighted to hear that Christina provided such knowledgeable and warm service during your 90K maintenance. It's great to know she could address your concerns efficiently. We appreciate the feedback and look forward to assisting you in the future!

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