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Lexus of Henderson

Henderson , NV

4.8
6,833 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,833 reviews

November 05, 2023

As a first time car buyer Lexus made this a hassle free, stress free process. Terry and the team at Lexus took great care of me, answered all of my questions and put my mind at ease. I am so overjoyed with More

by Destanae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 06, 2023 -

Lexus of Henderson responded

We're delighted to know that your first car-buying experience was a positive one with us at Lexus of Henderson! It's great that Terry and our team could provide the care and answers you needed. Enjoy your new vehicle, and thank you for recommending us!

November 05, 2023

I was very appreciative of getting my car back so soon and the ability to pick up my car and someone pick me up and drive me to the dealership More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lexus of Henderson responded

Eileen, we're glad to know that our pick-up and drop-off service at Lexus of Henderson made your experience convenient. Thanks for sharing!

November 05, 2023

Each time I bring my vehicle in I always receive exceptional service from each employee I encounter. Everyone is professional and friendly. Keep up the great work! David is the man! More

by doleary51515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David & Chris
Nov 06, 2023 -

Lexus of Henderson responded

We're so glad to know that you've consistently received exceptional service from our team at Lexus of Henderson, especially David! We appreciate your support and look forward to continuing the great work. Thanks for sharing this review with us!

November 04, 2023

Pleasant dealership. Overall wait time’s acceptable, outside greeting staff very friendly. Waiting area lacking seating and amenities. More

by HOWARD14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lexus of Henderson responded

Thanks for your feedback! We're glad to know you found our team friendly at Lexus of Henderson. Your comments about the waiting area have been noted and we'll look into improving that aspect. Thanks again!

November 03, 2023

Amazing customer service in the service department. Steven is always a great help. We lexus and they make us love Lexus even more. More

by salrosales702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Nov 06, 2023 -

Lexus of Henderson responded

We're pleased to know that Steven and our service department at Lexus of Henderson have been able to provide you with such great customer service. Thanks for the support, we appreciate it!

November 03, 2023

Working with the Lexus dealership was much easier than I thought. They were very informative. Tyler helped out a ton, by always keeping me in the loop on the process of the vehicle that they had to keep for More

by RezilabeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
Nov 06, 2023 -

Lexus of Henderson responded

We're glad to know that Tyler and our team at Lexus of Henderson were able to provide you with an informative and smooth experience. We appreciate your trust in us!

November 02, 2023

We love the Lexus dealership of Henderson! The sales team (our salesperson & the sales manager) are top notch! They never try to sell you a vehicle that doesn’t fit your needs or one you don More

by Linda Chenin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran, Sales associate, Thomas Ng, Sales Manager, Sirui Xie, Financial Services Manager
Nov 02, 2023 -

Lexus of Henderson responded

Linda, we're so glad to know you've had such a positive experience with our team at Lexus of Henderson. We always aim to listen and find the perfect fit for each customer's needs. Thanks for sticking with us since 2002! Enjoy your new 2024 Lexus!

October 30, 2023

Excellent service—Kept me informed…very happy with my “like new” Lexis…convenient location to get to… More

by Unlvfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Oct 30, 2023 -

Lexus of Henderson responded

We're delighted to know you had an excellent service experience and are enjoying your vehicle. Thanks for choosing Lexus of Henderson, we appreciate the feedback. Safe travels ahead!

October 26, 2023

Fast and efficient service. I love my lexus and love the driving experience. I was welcomed with a friendly smile and appreciate how fast I was able to test drive and get throug More

by hunley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Cedula
Oct 27, 2023 -

Lexus of Henderson responded

We're so glad to know you've had a positive experience at Lexus of Henderson! We strive for efficient service and it's great to see that reflected in your visits. Enjoy the new features on your Lexus!

October 24, 2023

Tito and Sirui were great to work with! They made buying a vehicle from out of state seamless. More

by paige.browne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sirui
Oct 24, 2023 -

Lexus of Henderson responded

We're thrilled Tito and Sirui made your purchase experience a smooth success, Paige! Thank you for choosing Lexus of Henderson from out-of-state!

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