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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
7,022 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,022 reviews

June 15, 2023

Was looking for a Lexus online, found one that we thought we might like and was contacted by Lexus of Henderson staff and an appointment was made to look at the car 1st hand. Met with Louise C. who was extre More

by mikedcowley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louise Cedula, Sirius Xie
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Jun 15, 2023 -

Lexus of Henderson responded

We're so glad to hear about your positive experience, Mike! It's great that you found the Lexus ES you were looking for at Lexus of Henderson. We appreciate your kind words about Louise and her helpful assistance during your visit. Congratulations on your new car, and we hope you enjoy many happy miles ahead!

June 14, 2023

Quick and awesome service Loved the convenience of having a loaner. Loved the loaner - it was nice and almost new. More

by JAYAKOBE
Recommend Dealer
Yes
Employees Worked With
David Torella
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Jun 14, 2023 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

June 14, 2023

Always great Timely and the reception room is always a great place to sit and relax and have a cup of hot chocolate More

by SORENSEN.KEVIN
Recommend Dealer
Yes
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Jun 14, 2023 -

Lexus of Henderson responded

Thank you so much for reviewing Lexus of Henderson! We truly appreciate your 5-star rating!

June 14, 2023

Not my first Lexus experience I was expecting. Over promised, under delivered. Poor and insufficient communication. Failed to send over the appropriate documents multiple times. Just overall bad. More

by Codmille49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Eldred Obodai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
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June 14, 2023

Best service department I've been to, I wouldn't take my car to any other dealership. More

by KRYSTADAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Lexus of Henderson responded

We are so grateful for your loyal business! Thank you for choosing Lexus of Henderson and for sharing your experience. Drive safely!

June 14, 2023

Everyone was amazing They strive to make you happy and do their best Because of them I will always be Team Lexus! More

by SMANTERIS
Recommend Dealer
Yes
Employees Worked With
Charlie Gumina, Tito DeLeon
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Jun 14, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of Henderson. Safe travels!

June 14, 2023

Wonderful team to work work. Very friendly and professional. I would highly recommend this dealership and Tyler to anyone. More

by domini.merrill
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
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Jun 14, 2023 -

Lexus of Henderson responded

Thank you for the review, Domini! We appreciate the kind words about Tyler and hope to see you back again at Lexus of Henderson!

June 13, 2023

Love the dealership. Nice friendly staff. Nice location feels safe. The place is clean. Paul D is a good man!! More

by richfm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Lexus of Henderson responded

Thank you for working with the Lexus of Henderson team, Rich. Paul will appreciate your kind words!

June 12, 2023

Fantastic Customer Service. Daniela was very helpful and courteous. I was given a loaner for the day which helped out allot! More

by luieg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Serrano
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Jun 13, 2023 -

Lexus of Henderson responded

We're thrilled to hear about your fantastic experience at Lexus of Henderson! We're delighted that Daniela provided courteous and helpful customer service during your visit. Thank you for choosing our dealership, and we hope to see you again in the future!

June 12, 2023

Great Job fie Jayce and Ethan. .for picking up my car for serving...also delivering my car since I am working..good customer service ,and very helpful esp Ethan, kudos to both More

by priscilla.apascual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Lexus of Henderson responded

We're thrilled to hear that Ethan and Jayce provided exceptional service. At Lexus of Henderson, we always strive to go above and beyond for our clients. Thank you for taking the time to share your feedback with us!

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