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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,948 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,948 reviews

November 24, 2022

Staff is courteous and professional. Service advisor kept me posted on any developments which l really appreciated. More

by PALPINEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 28, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

November 24, 2022

This last service on my vehicle was fantastic. Quick check in and check out. Great communication on status of repairs. The detail service crew did one one of the best details on my car as of yet. More

by LVLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Jayce, and Tyler in service dept.
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Nov 28, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 24, 2022

Very good nice funny happy service ideas talk good about the car explain details good job I will tell my friends about Lexus in Henderson Kim Tran She is my good friend & saleswoman so happy she good More

by TULAM1509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim tran
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Nov 28, 2022 -

Lexus of Henderson responded

We're happy that you're happy! Thank you for the wonderful review and for reflecting on your experience at Lexus of Henderson - we're here to help if you need us down the road! Take care.

November 21, 2022

Very pleased on how we were treated as customers-Job Well Done!! Savannah is a asset to your dealership!! More

by manfrpa@cox.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savana Taylor
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Nov 21, 2022 -

Lexus of Henderson responded

Thanks so much for leaving Lexus of Henderson a five-star review! We are glad that Savannah delivered standout customer service. See you down the road!

November 21, 2022

This service center is very professional and I am glad there are there to service my vehicle. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David is our service advisor
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Nov 22, 2022 -

Lexus of Henderson responded

Thank you for your great review! We're glad that the Lexus of Henderson team was professional and nice to work with. See you next time!

November 20, 2022

Excellent service ，very warm and quick service,a lot of patience, also cleaning the car. More

by Teresa Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Lexus of Henderson responded

Thank you for the wonderful five-star review, Teresa! Our Lexus of Henderson strives to provide top-tier service to every customer, and we are so pleased that you felt that we hit the mark. Safe travels!

November 19, 2022

The staff are very courteous and on time always . They keep me informed of what is going on with my car . More

by mariserg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Nov 21, 2022 -

Lexus of Henderson responded

It was our pleasure to work with you! Thank you for choosing Lexus of Henderson and for sharing your experience with our team. We hope to see you again!

November 19, 2022

I had an appointment today, Saturday, for a new key scheduled 12:30. The service provider said it would take 2.5 hours. I was surprised and asked why. Said, no service technician available. I asked, w More

by Ty
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get a name
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Nov 21, 2022 -

Lexus of Henderson responded

Ty, it's disappointing to see your review. We do our best to provide the most timely and accommodating service possible, and I apologize we've missed the mark. I understand your frustration and I'm very sorry we've lost your business. However, your feedback is valuable in helping us make improvements for our customers in the future, so thank you for sharing. If there's anything else you'd like to add, please feel free to reach out to me directly. Thank you, Craig Kelly - Service Director - 702-228-7736

November 19, 2022

The service and sales team are absolutely amazing! They always provide the best service and thoroughly address any questions or concerns I have had. I cannot say enough good things about Lexus of He More

by Stephanie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Nov 21, 2022 -

Lexus of Henderson responded

We will certainly pass your kind words along to both the service and sales team members, Stephanie! Thank you for recommending Lexus of Henderson and we look forward to seeing you again next time. Safe travels!

November 18, 2022

Great experience. Good price. Expeditiously processed my deal . My Wife loves her Lexus. We are Very happy More

by mwabbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim (sales)
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Nov 21, 2022 -

Lexus of Henderson responded

Happy customers make us happy, and we're thrilled we could make your and your wife's experience a success! Thanks for choosing Lexus of Henderson. Safe travels!

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