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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,959 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,959 reviews

July 20, 2022

Service people are courteous professional and capable. But prices are high for example $500 to upgrade the vehicle GPS. More

by CAROLYN.YUCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Lexus of Henderson responded

Hi Carolyn - We strive to offer competitive prices in the current market, so we do appreciate this feedback. Thank you for sharing with us, and we hope to see you back down the road. Until then! -The Lexus of Henderson Team

July 20, 2022

Everything was perfect David did a great job taking care of everything that I needed More

by KELLYH678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella 5 stars
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Jul 21, 2022 -

Lexus of Henderson responded

Thank you for taking the time to share your kind words for David! We are so glad he delivered a five-star experience. Safe travels, and we'll see you next time at Lexus of Henderson!

July 19, 2022

Lexie was very helpful in finding us a car in Arizona, but it took over a week to get to Vegas. More

by alpotter77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus
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Jul 25, 2022 -

Lexus of Henderson responded

Thanks for sharing your feedback. We're glad our team provided excellent assistance to help find you the right car. We appreciate your patience and will look into what caused this delay. Please let me know if there is anything further we can do. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

July 16, 2022

I have Ben driving cadillacs for 59 years, Every 2 years I would get a new Cadillac, I went to the Henderson Lexus dealership they were the most wonderful people they found the car that I wanted they More

by Jan Jensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Lexus of Henderson responded

We're so pleased to hear that you could have a seamless experience working with the Lexus of Henderson team. Thank you for taking a moment to let others know how much Rick helped you and we hope to see you again next time. Have a lovely day, Jan!

July 16, 2022

Nate pettit was very professional an polite. My car was ready in record time and washed! Good experience More

by DMCGAHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pettit
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Jul 18, 2022 -

Lexus of Henderson responded

This review is gratifying to receive! Thank you for your business and your great feedback about Nate. We hope to see you again at Lexus of Henderson!

July 16, 2022

Always always respectful, gets me in at a time I request, quick turn around time More

by JEFPALHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Lexus of Henderson responded

This is the kind of feedback we love to see. Thank you for recommending Lexus of Henderson!

July 16, 2022

Always a great experience when I get my car serviced at Lexus of Henderson! Great communication and customer service. More

by marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
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Jul 18, 2022 -

Lexus of Henderson responded

Thank you for always putting your trust in the Lexus of Henderson team! We appreciate you taking the time to recommend our services. Take care!

July 14, 2022

Louise did a great job, thank you! Very helpful and always returning our calls in a timely manner. More

by Benmadge.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise cedula
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Jul 15, 2022 -

Lexus of Henderson responded

Thanks for the review, we appreciate your business here at Lexus of Henderson! See you again next time, thanks for giving Louise a shoutout.

July 14, 2022

I was greeted very pleasantly and as I shared all my concerns it was completed, More

by Mrsbj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Lexus of Henderson responded

We are happy to hear that you were so well taken care of by our team! Thank you for choosing Lexus of Henderson and for sharing your feedback. Drive safely!

July 13, 2022

Dealership is great. Employees fabulous. Don’t ever mind getting service as it as nice environment to unwind. More

by keltic73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

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