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Lexus of Henderson

Henderson , NV

4.8
6,899 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,899 reviews

July 30, 2021

Sirui helped us and it was very seamless! The service was excellent. He explained everything to us from financing, leasing and information about the car. He is very knowledgeable and provides amazing service More

by Chade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie
Aug 02, 2021 -

Lexus of Henderson responded

We are delighted Sirui welcomed you into our dealership and provided a seamless car-buying experience - this is what we strive for! We will be sure to pass along your kind feedback so he knows his commitment to customer satisfaction was recognized. Enjoy the new ride! - Lexus of Henderson

July 30, 2021

Very good overall service experience. Work completed as Very good overall service experience. Work completed as promised Staff friendly and accommodating. Any special requests were carried out promptl More

by HOLDZONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Lexus of Henderson responded

Thank you for dropping by to review us - we're glad we provided the top-notch service we strive for! Come back soon! - your friends at Lexus of Henderson

Aug 02, 2021 -

HOLDZONE1 responded

thanks.

Dec 02, 2021 -

HOLDZONE1 responded

Excellent service and dealership

July 30, 2021

Titos provided exceptional service! 5 star professional and 5 star human being. Treated me with respect ,answered all my questions and took time to explain details. Thank you More

by Arturas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Lexus of Henderson responded

All of us at Lexus of Henderson appreciate your kind feedback! Thanks for giving Titos such a special shoutout! We're fortunate to have him on the team. Safe travels and have a great day!

July 30, 2021

The recall for my Lexus was preformed in a timely manner and I was provided with a loaner car. I was very satisfied with Tyler and the service provided. More

by BLKASARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Lexus of Henderson responded

We are so happy to hear Tyler could provide a five-star service experience. It means a lot that our service stood out to you and we hope to see you back at Lexus of Henderson next time!

July 30, 2021

Lexus of Henderson was unable to complete replacing the fuel pump in the same day. I brought it in the night before so they could work on right away for the 7:00am appointment time. I was disappointed Le More

by carrtommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We're glad to hear that everything was taken care of and we look forward to your next visit!

July 30, 2021

This dealership is the best. I always am treated respectfully and the customer service is outstanding. I love the cars I have bought from here, I am on number 4. Would not go anywhere else, More

by JONESDL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Lexus of Henderson responded

Thanks for the great review of Lexus of Henderson! We're honored that you think our dealership is nice and that you're always treated with respect. We appreciate your loyal business! --The Lexus of Henderson Team

July 29, 2021

Great experience! First time purchasing from Lexus of Henderson but it will not be the last. What a smooth and easy process from first contact via chat and to signing all docs. More

by rwalcantara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Nguyen (Finance Dept.)
Jul 30, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson! We're glad to hear that your purchasing experience was smooth. We appreciate your 5 stars!

July 29, 2021

Customer-focused, attentive service provided by this Lexus dealer. Room for minor improvement in execution. Service Advisor Stephen Diem has consistently provided top-notch service. More

by MARTIN.J.REID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jul 30, 2021 -

Lexus of Henderson responded

All of us at Lexus of Henderson are grateful for your feedback and will be sure to keep it in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

July 29, 2021

My experience at the Lexus of Henderson. From the front of the service. And all around. The moment you walk in . Great service. Thanks Jayce More

by Joseee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Jul 30, 2021 -

Lexus of Henderson responded

We are more than pleased to hear that Jayce and the Lexus of Henderson team delivered professional service which made your experience a success from start to finish. Thanks for the five stars!

July 29, 2021

Came in for my 15,000 mile service, was promptly greeted as usual. Was told it would be approximately 1 1/2 hours for service and car wash, and pleased that it only took 1 hour. The staff was helpful and fr More

by RX350 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Lexus of Henderson responded

We're so happy to hear that the Lexus of Henderson exceeded your expectations and got you back on the road in no time - that's what we strive for! Thank you for stopping in for your 15,000-mile service. We look forward to your next visit!

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