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Lexus of Henderson
Henderson , NV
5,667 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 5,667 reviews
Verified Customer
Helpful March 29, 2024
Called to schedule an appointment to make a key . The representative schedule an appointment for about 10-12 days difference so the key be there. The Lexus confirmed the appointment. When got to the The representative schedule an appointment for about 10-12 days difference so the key be there. The Lexus confirmed the appointment. When got to the dealership driving more 100 miles. It was told to me they never ordered any key. That was a waste of trip specially after they called to confirm the appointment More
by Ram
Employees Worked With
March 28, 2024
Able to resolve a long standing problem with the alignment and balance of the wheels alignment and balance of the wheels More
by PUNKIE7619
Employees Worked With
March 27, 2024
George in Service on for David vacation. ..set up a loaner without a previous appointment. I shared the Lexus App trying to set an appointment with Lexus of Henderson doesn't sync for making ..set up a loaner without a previous appointment. I shared the Lexus App trying to set an appointment with Lexus of Henderson doesn't sync for making appointments. George shares go to Lexus of Henderson website not Lexus app. I tried on Sunday but no success. More
by MHIRUO
March 25, 2024
Excellent customer service from the person who receives you when you get there from the last person who delivers the car to you when the service has been completed. you when you get there from the last person who delivers the car to you when the service has been completed. More
by AZERPA16
Employees Worked With
March 25, 2024
My experience with the recent service I had for my Lexus was amazing! Everyone starting with Chris who checked me in at the door and Troy (the maintenance service manager) provided an exceptional customer s was amazing! Everyone starting with Chris who checked me in at the door and Troy (the maintenance service manager) provided an exceptional customer service! I've been to two other different dealers in the past, but Lexus takes the top of the line service. In my opinion you are truly #1. Thank you again to everyone for everything and for being exceptional! More
by Eli
March 25, 2024
Handle my problem professionally. Service writer is kind and knowledgeable. Good dealership to work with. Service writer is kind and knowledgeable. Good dealership to work with. More
by stephenpcheng
Employees Worked With
George Glover is doing a excellent job , taking care of my last visit.
March 24, 2024
The dealership is amazing and always good experience The survey is an absolute pain in the buttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt survey is an absolute pain in the buttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt More
by DBENZ45
Employees Worked With
David
