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Lexus of Henderson

Henderson , NV

4.8
6,884 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,884 reviews

July 22, 2021

The service department at Lexus of Henderson is top notch. Very professional. I am always kept up to date on the status of my vehicle. More

by KC808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer - Service Manager
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for the great feedback! Hearing that you had such a successful time working with the Lexus of Henderson team made our day. Drive safely, and we hope to see you back again down the road!

July 22, 2021

We are returning Lexus customers and decided to consider a RX model. Tito was the sales rep and he was very courteous, helpful in describing the NX and RX models to us, and answered all of our questions. H More

by MIKE_D21163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard from Finance
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us, Mike! We appreciate your support and are thrilled to hear that you had such a seamless and enjoyable purchase experience working with Tito and the Lexus of Henderson team. Drive safely in your new Lexus RX, and we hope to see you back again down the road!

July 22, 2021

Randy was super helpful and went above and beyond to help me out. He provided great customer service and figured out some issues with my car. More

by SI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for sharing your kind words about Randy and the team! We are happy to hear that you and your vehicle were so well taken care of and we look forward to welcoming you back to Lexus of Henderson. Drive safely!

July 22, 2021

Clean and the staffs are professional. Great Atmosphere. Will service my car there from now on. I will recommend families friends and colleagues. Thank you for filling up my tank More

by Rickyyan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 21, 2021

Top quality service is one of the main reasons that my family has chosen to own and drive Lexus vehicles. In this particular instance the Henderson team was incredibly helpful to me and my daughter who ha More

by Jason.johnson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler (didn’t get his last name - awesome job)
Jul 22, 2021 -

Lexus of Henderson responded

Jason - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. We are wishing you and your daughter safe travels, and hope to see you back again down the road!

July 21, 2021

Thank you Tyler. Repairs to the rear suspension were needed for the second time in two years, but repairs were made at no cost to us, even though our NX 300h was a slightly out of warranty. More

by jtm50@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heischman (sp?)
Jul 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Tyler went the extra mile to assist with your vehicle. Drive safely in your Lexus NX 300h, and we hope to see you back again at Lexus of Henderson!

July 21, 2021

Great attentive staff and professional service! Price is high however all dealerships and luxury dealerships tend to be pricey so it’s par for the course More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 22, 2021 -

Lexus of Henderson responded

Chris - thank you for leaving Lexus of Henderson a review! We're thrilled to hear that our team continues to impress you by providing great service!

July 20, 2021

Everyone was great, especially Randy! He kept me updated on the status of the work being done on my car. And gave me recommendations on everything that needed to be done. I look forward to working with Rand More

by CEUGENEHALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy - 5 stars!
Jul 21, 2021 -

Lexus of Henderson responded

Thank you for the amazing review! We're very glad to hear that Randy and the Lexus of Henderson service team did a great job during your recent visit, and we'll be sure to pass the kudos along. We hope to see you again next time!

July 20, 2021

Randy is very professional, diligent and thorough and an overall great asset to the company! He assisted me very quickly and got me answers almost immediately. More

by RATASHAHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jul 21, 2021 -

Lexus of Henderson responded

We are thrilled that you were so well taken care of by Randy and the team! Thank you for choosing Lexus of Henderson and for taking the time to review our work. Drive safely!

July 20, 2021

My experience with the Lexus service department has been nothing but phenomenal. Great customer service and always willing to do their best to get the job done. Satisfaction guaranteed! More

by MACRINA ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Lexus of Henderson responded

Macrina - Thank you for the great feedback! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

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