Back

Lexus of Henderson

Henderson , NV

4.8
6,890 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,891 reviews

July 19, 2021

My service advisor Jayce and the whole team was very accommodating to my needs. They got me in fast and my car was ready within a few hours. Very happy with Lexus of Henderson More

by IVYDANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Ivy - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jayce and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

July 18, 2021

All service teammates are courteous and very helpful. Since were out from AZ they gave us Lyft service to finish some of our shopping. Thank you. More

by vijchoksi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you very much for trusting Lexus of Henderson with your vehicle and taking time to post a review. We hope that you have a great week!

July 18, 2021

Dealership is always clean and the employees are always friendly and helpful. The service on my car is completed quickly and I have never had a bad experience here. More

by HIL_004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

It means a lot that you've received consistently excellent service from our Lexus of Henderson team. Thank you so much for your loyal business! We look forward to working together for years to come.

July 18, 2021

The advisor was nice and service was quick. I wish they vacuumed the inside. Maybe talked more about the real purpose of the 5k service but otherwise it was good. More

by Joshuahauptman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy or his name started with R
Aug 06, 2021 -

Lexus of Henderson responded

Thank you for this feedback, Joshua! We are always looking for ways to improve and will keep your review in mind moving forward. If you have any questions about your recent service, don't hesitate to contact me directly. Craig Kelly - Service Director - 702-228-7736

July 18, 2021

I'm pleased with the maintenance service performed on my GX and appreciate Randy A. for taking time to thoroughly address questions I had regarding my vehicle. More

by Mitch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jul 19, 2021 -

Lexus of Henderson responded

We're so happy that you are satisfied with the service done to your Lexus GX! It's excellent that Randy could answer all your questions. Thanks for taking the time to leave such a great review of Lexus of Henderson!

July 18, 2021

Fast and efficient as always. Work is complete and the car is clean every time we have gone in for our routine service since we have had the car. More

by ELLKINGMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are so happy that you can depend on our team to keep your driving smoothly and safely. Have a great day!

July 17, 2021

Very polite staff. Great customer service all around. I would recommend Lexus to all my family and friends. If, I had to choose again. It would be Lexus. More

by JJLUVMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Jul 19, 2021 -

Lexus of Henderson responded

Your recommendation of our team means a lot to us! Thank you for choosing Lexus of Henderson and for taking the time to review our work. Safe travels until we see you again!

July 17, 2021

Thank you Stephen and the entire team at Lexus of Henderson for making my apple car play update a seamlessly easy transition. Way to go! More

by TYRON.CARVALHO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 19, 2021 -

Lexus of Henderson responded

Tyron - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with Stephen and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

July 17, 2021

They are so efficient and friendly. Everyone knows what the other is doing so it is such a smooth process bringing your car iin for service. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Lisa - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

July 17, 2021

Due to relocation, this was our 1st service at Henderson. Experience was fine. Service was timely and service Manager seemed on top of our needs. More

by RMR1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! We're glad we made your first service visit a success, and we hope to see you back for many more down the road. Safe travels!

...
305
...