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Lexus of Henderson
Henderson , NV
6,814 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,814 reviews
April 16, 2021
Everything was quick and professional. All of our questions were answered by Louise and she went the extra mile and made the experience very pleasant. We would highly recommend Louise Cedula to any questions were answered by Louise and she went the extra mile and made the experience very pleasant. We would highly recommend Louise Cedula to any prospective customers. More
by STRYKER6783
Verified CustomerEmployees Worked With
Louise Cedula
April 16, 2021
Lexus makes it a very easy choice to use them for servicing my car. From the coordinators (like Shannon) who answers the phone and sorts the appointment to the person who checks in the car and final servicing my car. From the coordinators (like Shannon) who answers the phone and sorts the appointment to the person who checks in the car and finally to the service manager. Everyone is polite and nice and very professional. In addition, Lexus does not overcharge just because it’s a dealership. So you’re certain to get top quality service at a competitive price. More
by REBECCA.R
Employees Worked With
David Torella
April 16, 2021
Service provided me with a loaner car while they installed new runner boards for my RX. After a day I got my car back with the newly installed boards and they looked slick and beautiful. installed new runner boards for my RX. After a day I got my car back with the newly installed boards and they looked slick and beautiful. More
by raul
Employees Worked With
Stephan
April 16, 2021
Kat and Eldred were very friendly and very informative. Made the process swift and easy and got me into the best deal. It really felt personal... in a good way! 10/10 would recommend Made the process swift and easy and got me into the best deal. It really felt personal... in a good way! 10/10 would recommend More
by Shawn
Employees Worked With
April 16, 2021
Friendly & professional staff. Have never had any issues with their repair work. Job is always done by promised time, but if not , free loaner is available. with their repair work. Job is always done by promised time, but if not , free loaner is available. More
by Frank
April 16, 2021
Fast and very professional! He had a loaner ready to go and communicated with me throughout the process. I didn’t even know about the recall originally, I was scheduling a oil change but Craig kept up to d and communicated with me throughout the process. I didn’t even know about the recall originally, I was scheduling a oil change but Craig kept up to date with my car health and was in it. More
by catrina.evans
Employees Worked With
April 16, 2021
Great again. Like usual. The very best service the very best customer service. I love my Lexus. Really nice people. Everyone has been doing a superb job best customer service. I love my Lexus. Really nice people. Everyone has been doing a superb job More
by LVJOSLOP
Employees Worked With
April 16, 2021
The service center is very accommodating from the time you’re greeted when you arrive and return. Tyler is knowledgeable and courteous. Got my car cleaned. you’re greeted when you arrive and return. Tyler is knowledgeable and courteous. Got my car cleaned. More
by FMANZJR
Employees Worked With
April 16, 2021
I am always thankful for the service I receive from Craig and team. I wouldn’t trust anyone else with our Lexus. Thanks you again and team. I wouldn’t trust anyone else with our Lexus. Thanks you again More
by ARMANDO.BARRON80
Employees Worked With
April 16, 2021
Excellent service as always,I was very well taken care of. was kept up to date concerning the service being done on my vehicle David Tortella is a professional and very much concerned about customer satis of. was kept up to date concerning the service being done on my vehicle David Tortella is a professional and very much concerned about customer satisfaction. More
by joeylo
