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Lexus of Henderson

Henderson , NV

4.8
6,842 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,842 reviews

March 28, 2021

Lexus of Henderson is the best. Just purchased my second vehicle from Fabian. He is very knowledgeable. I will continue to be a Lexus of Henderson customer. More

by Dan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Dan - Thank you so much for your repeat business! We are overjoyed to hear that you had a positive experience working with Fabian to get into your new ride. Safe driving and we look forward to seeing you next time at Lexus of Henderson!

March 28, 2021

Came into the dealership Saturday morning VIP wash took a little bit of time but absolutely turned out wonderful excellent no problems at all my car looks like a 2021 instead of about 2013 very good job More

by VWHAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen diem
Mar 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you again at Lexus of Henderson!

March 28, 2021

Lexis Henderson did an excellent job by ordering the recall parts and installing them as they scheduled. Their efficiency in doing the work and their way treating us are highly appreciated. More

by FANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We look forward to working with you during your vehicle's next service visit.

March 28, 2021

Very good service . We love and come there many years . We will continue to go to Henderson area. Special the service manager is very helpful and kind More

by THIENANCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Your feedback means so much to us. Thanks for your continued support of Lexus of Henderson!

March 28, 2021

I was very pleased with your service thank you so much And I will be returning when my car needs to be serviced again again I say thank you More

by JOYCESEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Joyce - thank you for trusting Lexus of Henderson with your vehicle. We look forward to taking care of you next time!

March 27, 2021

When I went in to get my car serviced, everything was cool, but when the rep helped me out he seemed like he wanted me out. Almost like I’d he didn’t want to help me, very impatient and snappy , I like L More

by BRRUIZ275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Lexus of Henderson responded

This is a bit concerning to read. We strive for friendly and accommodating service here, and I would be more than willing to speak with you about this directly to ensure we address this with the appropriate people. Please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

March 27, 2021

Outstanding. Knowledgeable. Hard working. Patient. Understanding. Efficient. Thorough Kind. Lexus was so amazing to work with. She definitely knows her cars and how they work. Would More

by 1212EW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus.
Mar 29, 2021 -

Lexus of Henderson responded

There are so many kind words in your review which we love! Thank you so much for recommending Lexus and supporting Lexus of Henderson with this excellent feedback. We hope that you absolutely love your new vehicle.

March 27, 2021

Thank you for taking good care of our Lexus as always! You guys always try to get us a rental and put us back on the road asap, we always appreciate that! More

by DR.TRUONGVU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 29, 2021 -

Lexus of Henderson responded

We are happy to hear that you are always so well taken care of by our team! Thank you for giving Lexus of Henderson your continued business and kind review. See you next time!

March 27, 2021

Great experience as usual. Tyler H. kept me informed of the entire service process. Service was completed quickly. OverLl, I as very happy with outcome. More

by PLHOEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heismann
Mar 29, 2021 -

Lexus of Henderson responded

We are thrilled that Tyler and the team could deliver an efficient, high-quality experience! Thank you for choosing Lexus of Henderson for your service needs. Safe travels until we see you next!

March 27, 2021

It was a wonderful experience to have this car and to have a wonderful service from Louise Cedula. she is amazing Thanks so Much . Appreciate it More

by briones.nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise Cedula
Mar 29, 2021 -

Lexus of Henderson responded

Thank you for sharing your kind feedback about Louise. We appreciate your business here at Lexus of Henderson. Have a wonderful day!

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