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Lexus of Henderson

Henderson , NV

4.8
6,971 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,971 reviews

April 09, 2021

It was fairly fast, easy and comfortable getting my service done. They communicated with me letting me know where they were in the process. Thanks. More

by laffnvegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your service needs. It means a lot to hear that you are a happy customer and we hope to see you again!

April 09, 2021

Excellent service, and great amenities to keep you occupied while having to wait. They go over everything in detail and are willing to answer any question asked. More

by ECLIPSE034ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

We appreciate you taking the time to share your positive feedback! Thank you for choosing Lexus of Henderson for your service needs. Drive safely!

April 09, 2021

Taylor was wonderful. I would recommend him to anyone. More than 5 stars! He was so helpful and knowledgeable. Very friendly and a pleasure to work with. More

by RSLJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Heisman
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Taylor took such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 09, 2021

This was our third new car purchase through Tito, and as always the customer care was superb. We cannot recommend Tito, and Lexus of Henderson enough! More

by Stephanie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Henderson responded

Stephanie, thank you for taking the time to leave us a review! We couldn't be happier to hear that Tito and our team took good care of you here at Lexus of Henderson, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we hope that you continue to enjoy your newly purchased vehicle!

April 09, 2021

Randy provided very good customer service. He made sure my car was taken care of, didnt try to sell unnecessary services. Was very courteous and made sure I understood everything that was wrong More

by VIRKSAVINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy A.
Apr 12, 2021 -

Lexus of Henderson responded

Thank you so much for reviewing Lexus of Henderson! We love to hear that Randy took excellent care of you and explained the work being done to your vehicle. For all your future auto needs, we will be here to help!

April 08, 2021

Outstanding service as always. Picked up car at home left a loaner and and returned the car when work was completed a a a a a a More

by CORBETTSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Apr 09, 2021 -

Lexus of Henderson responded

Your confidence in our team means a lot to us! Thank you for giving Lexus of Henderson your business and great review. See you next time!

April 08, 2021

Always get VIP treatment. The service department if very fair with rates. Had a strange sound coming from brakes they found out why it was a simple fix. They did not charge me for diagnosis. More

by Butchieahh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Lexus of Henderson responded

We couldn't have asked for better feedback! It's great to hear that your brake repairs went so smoothly. Thank you for trusting the team here at Lexus of Henderson with all your service needs!

April 08, 2021

The dealership was great. Everything went really well. However I will never let my financing go through a dealership again. It got pulled over at the dealer and once at the financial institution and t More

by laurelpoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Henderson responded

This review is a bit disappointing to read. We do strive for a transparent and accommodating financing process here, and I would be more than willing to speak with you directly about what happened during your visit to ensure we clear up any confusion. Please don't hesitate to give me a call. Thank you, Ryon Walters - General Manager - 702-997-5903

April 08, 2021

I feel that I am on good hands at Lexus of Henderson service department. Loaner car is lifesaver. Many thanks to you all. Susan Phillips More

by susan881950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

Susan, thank you for taking the time to leave us a review! It is always a pleasure to service your vehicles here at Lexus of Henderson, and we look forward to your next visit!

April 08, 2021

Lexus of Henderson always delivers the highest quality of customer service. Fast and friendly service. Randy kept us well informed of the service being done. More

by FBCARINO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

Thanks for trusting Lexus of Henderson with your business. We look forward to taking care of you during your next service visit!

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