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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,847 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,847 reviews

March 23, 2021

We had the best experience at Lexus of Henderson. Paul and Thomas were so amazing and made the whole process so easy and fast! Definitely would recommend Lexus of Henderson to anyone interested in getting More

by BROOKEHANNIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
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Mar 23, 2021 -

Lexus of Henderson responded

Paul and Thomas are two of our best! So glad to hear you had an exceptional experience at Lexus of Henderson. Car being should be fast, easy and fun. Congrats on your new vehicle and enjoy the ride!

March 23, 2021

Always greeted quickly by a friendly associate, shown the perfect vehicles for our budget, made our purchase easy, helped us via text which was great, met us where we needed to be on financing. Really apprec More

by BRENDAN.JAMES.HAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise Cedula , Lexis
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Mar 23, 2021 -

Lexus of Henderson responded

Congratulations on the purchase of your beautiful new vehicle from Lexus of Henderson! It's no surprise to us that Louise made your purchase an enjoyable one, she's one of our best! We'll be here when you need us.

March 23, 2021

Beautiful office and super experience. Paul and Richard were true professionals. Not sure I need 25 words when less will express my feelings - oh well More

by jacker0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye
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Mar 23, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson! We're glad to hear that Paul and Richard were able to make your experience an enjoyable one and we look forward to serving you again in the future.

March 23, 2021

Excellent service! Extremely professional. Immediate assistance to all my Lexus needs. I just relocated from another state. Tito, Tyler and the service crew have been extremely helpful in registering a More

by Lopezive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Mar 24, 2021 -

Lexus of Henderson responded

We are so happy to have you as a customer! Thank you for supporting Lexus of Henderson and highlighting Tito and Tyler's great work. We look forward to welcoming you and your Lexus RX 350 back next time!

March 23, 2021

Battery died at worst possible time. After getting a “jump” from a very nice man, I called Lexus of Henderson. Talked with service manager Craig Kelly. Let him know I had a severe time crunch. He had me More

by HOYADAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Lexus of Henderson responded

Thank you for sharing! It is fantastic to hear that Craig was able to assist with your vehicle and get you back out on the roads so efficiently. We appreciate your confidence in our team and hope to see you again at Lexus of Henderson. Safe travels!

March 23, 2021

Excellent work and staff very polite and knowledgeable as usual. Excellent work and staff very polite and knowledgeable as usual. Please submit this form now. More

by amsLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2021 -

Lexus of Henderson responded

Thank you for sharing such wonderful feedback! We are delighted to hear that you're satisfied with our service and we appreciate your trusting Lexus of Henderson with your vehicle.

March 22, 2021

No pressure, no hassle and overall we had a good experience. We worked with Sirui Xie. He earned our business and a 5 star rating. More

by danhamilton56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie
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Mar 22, 2021 -

Lexus of Henderson responded

Hi Dan - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sirui and the Lexus of Henderson team. Drive safely, and we hope to see you back next time!

March 22, 2021

Salesman was great, no pressure. Vehicle is just what I wanted. One exception, no place to put your cellphone when using navigation from cell. Seats are a little narrow More

by karenese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
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Mar 22, 2021 -

Lexus of Henderson responded

Karen - Thank you for taking the time to review us! We strive to make the purchasing process go smoothly, and it is excellent to hear that this was reflected in your time working with the Lexus of Henderson team. Drive safely, and if there is anything more we can do to assist you, please feel free to reach out!

March 22, 2021

Stephen Diem is very friendly and helpful person. He is a responsible person and had done an excellent job to send me all following up and up date of the pairing process. for my car. And I also want to than More

by THUCKHANHNGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for taking time out of your day to commend our service department! We love to hear that Stephen has provided communicative and helpful service. All of us here at Lexus of Henderson are grateful for your support!

March 22, 2021

Michelle is the best!! I work in retail I appreciate her professionalism! I love my new car and would not have purchased my second one if it wasn’t for her. More

by HONGHUNT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Lexus of Henderson responded

Thank you for your continued business and your confidence in Michelle! We are grateful to have you as a returning Lexus of Henderson customer and we wish you many safe miles in your new car.

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