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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,957 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,957 reviews

March 22, 2021

No pressure, no hassle and overall we had a good experience. We worked with Sirui Xie. He earned our business and a 5 star rating. More

by danhamilton56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie
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Mar 22, 2021 -

Lexus of Henderson responded

Hi Dan - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sirui and the Lexus of Henderson team. Drive safely, and we hope to see you back next time!

March 22, 2021

Tito came & met us at the door and gave us good service t:) Other salespeople just stool around but Tito saw and was great , glad he gave us good info on new RX Lexus More

by Shalomgwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine
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Mar 23, 2021 -

Lexus of Henderson responded

Thank you for this feedback. We are always looking for ways to improve our practices, and we appreciate you taking the time to share. With that said, it is great to hear that you had such a successful experience working with Tito. We are very proud to have him on our team, and we will be sure to pass on the kind words. Drive safely, and if there is anything more we can do for you, please do not hesitate to reach out! - The Lexus of Henderson team

March 21, 2021

I had a screw impeded in my right tire. I called Tyler .he was able to get me in that same day. The tire was replaced and car washed in a couple of hours, Tyler did a really good job and kept me informed More

by hjblv
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your repairs! We are so happy to hear that Tyler helped replace your tire in a timely manner. Enjoy your week and we hope to see you at your next visit!

March 21, 2021

Lexus of Henderson are the best. Always great service and they really do treat their customers like family. I recommend them to anyone wanting to buy or need service for a Lexus to go to Henderson. More

by BRACKNEYWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such an exceptional experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back next time!

March 21, 2021

Lexus O. Was awesome she took care of my needs and made sure i was happy with everything at the end. Will definitely refer her to friends. More

by WHTSOUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus O
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

March 20, 2021

Kim Tran was very helpful she showed her expertise on giving all what I need . I recommend her to my co workers who are interested of having a lexus . I use my car as a sample her at my work Hospital More

by Ayersines60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Kim took such good care of you here at Lexus of Henderson, and we will certainly let her know that you appreciate her help. It means a lot to know that you recommend us to others, and we hope to see you again sometime!

March 20, 2021

Excellent service. Friendly people. Provided a courtesy car when it became clear that recall service would take additional time to complete. Kept me updated via text. More

by KAR89074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to write a review. We are happy to hear that you received friendly and accommodating service from our Lexus of Henderson team. Enjoy your week!

March 20, 2021

Had an appointment and my car was serviced promptly and professionally. Jayce is really easy to work with, the communication was courteous and prompt. Will use again More

by DAWGESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
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Mar 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we will certainly let Jayce know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

March 19, 2021

I was very pleased with the service I received. We were treated treated with respect and kept informed. They had a loaner car ready and available. More

by Vcmoers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! It is our goal to deliver a seamless service experience, and it is great to hear that this was reflected in your time working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

March 19, 2021

The staff here were very nice. The 20k mile servicing took a little longer than they estimated so they gave a loaner car so I was able to go get some lunch. More

by BobL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
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Mar 22, 2021 -

Lexus of Henderson responded

Hi Bob - thanks for trusting Lexus of Henderson to get the job done. We look forward to working with you the next time you bring your vehicle in for service!

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