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Lexus of Henderson

Henderson , NV

4.8
6,953 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,953 reviews

March 11, 2021

everything went great with our purchase of our Lexus.our sales man was just great our financial person was great.l still have a few questions but ok More

by CCJONES44
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Lexus of Henderson, and we will certainly pass along your kind words. I would like to ensure that all your questions are answered, so please don't hesitate to give me a call and we can sort everything out for you. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

March 11, 2021

Tyler is a pleasure to work with at Lexus. He always makes a point to clearly explain what will be happening with each service visit. When the appointments are scheduled to run longer, Tyler is quick to More

by David N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Mar 12, 2021 -

Lexus of Henderson responded

David, thank you for taking the time to leave us a review! Tyler is an excellent member of our team at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

March 11, 2021

I purchased my last two vehicles from Lexus of Henderson and have received excellent service. They take great care of my vehicles and go the extra mile to make sure I am satisfied with my service. I have no More

by Harold@Keyleaf.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem and Alfred Sweeting
Mar 12, 2021 -

Lexus of Henderson responded

We are proud to have you as a returning customer, Harold. Thank you for your continued business and your confidence in our tam. We look forward to welcoming you back to Lexus of Henderson next time!

March 11, 2021

I always get treated well at Henderson Lexus. Never had a problem here. I have been coming to this location for 6 years and 2 Lexus’s later. More

by Iadore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

March 11, 2021

My 2019 ES 350 was service for a fuel pump recall. After replacing the fuel pump, the spilled fuel inside my car was not clean I drove the with windows rolled down, park my car outside my driveway for 3 nig More

by JOS.ABUEG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Lexus of Henderson responded

I am extremely concerned to read this feedback, as this certainly doesn't sound like the kind of meticulous, high-quality service we expect for our guests. I will share this review with my team to ensure that this doesn't happen again. I would appreciate the opportunity to speak with you directly and see what I can do to improve the situation. Please give me a call when you get a moment. Thank you, Craig Kelly - Service Director - 702-228-7736

March 11, 2021

Everything was nice, Sirus the sale person he was very friendly with us . He never pushed it . He answer all my questions . He is the best More

by MARTHAZAVALA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirus
Mar 11, 2021 -

Lexus of Henderson responded

Your kind words about Sirus mean a lot to us! Thank you for choosing Lexus of Henderson and sharing your experience. We hope you are loving you new car!

March 11, 2021

Excellent service! This is the 3rd Lexus we have purchased and we are very happy with the wonderful service we have received. Nothing beats a Lexus ride! More

by KILTIEMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
Mar 11, 2021 -

Lexus of Henderson responded

Thank you so much for your repeat business! We are delighted to hear that you're satisfied with our service and we appreciate you taking the time to post a review. Have fun in your new ride! - Lexus of Henderson team

March 11, 2021

Jayce did an excellent job taking care of me. I had a broken CD player in my RX 350. He was friendly and provided excellent customer service. The entire process was no hassle at all. Highly recommend him More

by Myongsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 11, 2021 -

Lexus of Henderson responded

We really appreciate the positive feedback! It's great to hear that Jayce took such good care of you and your Lexus RX 350. Thank you for coming to Lexus of Henderson for your CD player repairs!

March 11, 2021

David Torrella was amazing, his attention to details and quickness definitely made the difference. I was treated with courtesy for all members os the staff More

by ROBERTONUEZ1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Mar 11, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! David is an excellent member of our team at Lexus of Henderson, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 11, 2021

The dealership was fast and courteous. The staff was friendly and helpful. The waiting area was nice and clean. Even the restrooms were nice and clean. More

by Bethjlarocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you, and it means a lot to know that our team provided the quick and courteous service we strive for here at Lexus of Henderson. If you ever need anything else, don't hesitate to come back and see us again!

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