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Lexus of Henderson

Henderson , NV

4.8
6,960 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,960 reviews

March 02, 2021

Stephen have always been very helpful, answers questions promptly and very knowledgeable. Overall service has always met satisfaction. Thanks for helping me with my car maintenance More

by Khay Cagabhion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 03, 2021 -

Lexus of Henderson responded

Khay - Thank you so much for being part of the Lexus of Henderson family! We are overjoyed that you can trust Stephen to provide helpful service. Enjoy your day!

March 02, 2021

My Lexus and I arrived earlier than my appointment, the person on the island said no problem. Asked that I get comfortable in the lounge and he would come get me when the vehicle was ready. Shortly thereaf More

by SCOTTFULWIDER2020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Lexus of Henderson responded

We are thrilled that our team took such great care of you and your vehicle and got you back on the road in no time! Thank you for giving Lexus of Henderson your business and great review. See you next time!

March 01, 2021

Jayce always makes my experience great. He greeted me immediately and kept me informed the entire time. The loaner I received was clean. Thank you! More

by RAYANAGI9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to post a review! We are so glad that you can depend on Jayce for excellent service and we appreciate you taking time to commend him. Have a fantastic week! - Lexus of Henderson team

March 01, 2021

Always the best service! Clean and beautiful. From staff to managers will never buy a different car! This experience and every experience is absolutely a 5 star dealership! Thank you for the support excelle More

by SUSANSTOLTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of Henderson responded

Susan - We can't thank you enough for this fantastic feedback! It's always a privilege working with you and we're proud to have earned your support. We'll be sure to share your kind words with the rest of the Lexus of Henderson team and we look forward to seeing you back here next time!

February 28, 2021

All employees were very professional, friendly and eager to please. The estimated time for service was accurate with updates given freely. A good experience all around! More

by Snooks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that the team delivered such an efficient service experience. Drive safely, and we hope to see you again at Lexus of Henderson!

February 28, 2021

Lexus’s Lease Retention Manger, Lexus Osunlana, was patient and listened to our objections and found solutions we were comfortable with for us moving forward More

by ESMARRERO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Osunlana
Mar 02, 2021 -

Lexus of Henderson responded

This review is music to our ears! We are proud to have earned your business and we look forward to working with you again in the future. Thank you from all the Lexus of Henderson team!

February 28, 2021

Friendly Service Staff. David Torella Service Writer and Craig Kelly solid Service Manager who makes things right and Tito makes the sales process easy to buy a Lexus. More

by EdKoKo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kelly
Mar 01, 2021 -

Lexus of Henderson responded

Thank you for taking time to share such excellent feedback about our Lexus of Henderson team! We appreciate you mentioning David, Craig, and Tito. Hope to see you at your next visit!

February 28, 2021

For the first time, we went to the Henderson dealership for routine maintenance. Our customer service manager, Jayce Messer, was extremely helpful and kind enough to order a Lyft to take our family to grab More

by APRILAUGUSTINE702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Masser
Mar 02, 2021 -

Lexus of Henderson responded

April, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let Jayce know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

February 27, 2021

Monica and Benjamin were very professional and patient. Excellent salespeople. They make a great team. Love Toyota's autos. This will be #4 for me. More

by MITCHELLDONNA729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Nguyen and Monica Selvaggio
Mar 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We are very proud to have Monica and Benjamin on our team and happy to hear that they delivered such a successful purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you again at Lexus of Henderson!

February 27, 2021

Amazing service at the service department! Especially Amazing service at the service department! Especially Stephen . He took care of our car and provided 5 star service at every step!He give us update More

by TEDPETB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Deim
Mar 01, 2021 -

Lexus of Henderson responded

It was so kind of you to share your feedback. Our team strives to deliver top-notch service and we are happy to hear that Stephen hit the mark. We look forward to your next visit to Lexus of Henderson!

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