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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,966 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,966 reviews

February 23, 2021

Fabian was a great help. He took his time and didn’t rush me. He found my car in the color and price I wanted. More

by Malia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2021 -

Lexus of Henderson responded

Malia, thank you for taking the time to leave us a review! We are so glad Fabian took good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 22, 2021

They got me a Lyft home and back, which was great! I didn't have to take a whole lot of time away from running my home-based businesses. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2021 -

Lexus of Henderson responded

Dawn - It's our goal to provide accommodating service so this is a great review to see. Thank you so much for trusting your business with Lexus of Henderson! We appreciate your support.

February 22, 2021

Wonderful Lexus Dealer to have service done. Very caring Wonderful Lexus Dealer to have service done. Very caring and always help seniors with coupons! Unfortunately Jay is no longer with us. Rest in Hea More

by Angmoore2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay dalit
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Mar 10, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us this review. We are grateful to have you as a customer here, and it is always a pleasure to service your vehicle. We will certainly share your condolences with Jay's family, and if there is anything more we can do to assist you, please don't hesitate to come back and see us again.

February 22, 2021

Dealership provided outstanding customer service prior and subsequent to my purchase. Follow up is exceptional and rapid. The appropriate training of staff is evident and should be rewarded. More

by roger.stillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2021 -

Lexus of Henderson responded

Roger - Thank you so much for reviewing Lexus of Henderson! We are very happy to hear that you can trust us for communicative, efficient service. Enjoy your day!

February 22, 2021

It was great. I brought my car in for service and the service was great. I do not have any complaints. Great service. Thank you More

by REESASC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you again at Lexus of Henderson!

February 22, 2021

Always a awesome experience! I appreciate the team at the Lexus of Henderson store. They are always attentive and provide an exceptional experience! I would refer my family More

by Brian Maddox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
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Feb 22, 2021 -

Lexus of Henderson responded

Brian - We are honored to earn your recommendation. Thank you so much for trusting our Lexus of Henderson team with your vehicle! It means a lot to have your trust and we look forward to our continued relationship.

Jun 11, 2022 -

Brian Maddox responded

Thank you for the great service Craig and Stephen at Lexus of Henderson on Eastgate.

February 21, 2021

Kept me informed about the recalls that had to be done and also the repairs to the car, they were tremendous more than the cars is worth. I have been doing some repairs here locally, it of course is cheap More

by LIDIAHOOGENDYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2021 -

Lexus of Henderson responded

Lidia - Thank you for sharing a review about your recent repair experience. We strive to deliver an excellent value to our customers so I appreciate this feedback. I'm glad to hear that you're satisfied with our service, and if there is anything that I can do to assist you, please give me a call. Craig Kelly - Service Director - 702-228-7736

February 21, 2021

Friendly staff and excellent communication throughout service period. Easy drop off and turnaround time to pick up. I can tall Craig and his team are customer focused and they do a great job! More

by KEVCALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2021 -

Lexus of Henderson responded

We couldn't have asked for better feedback! It's wonderful to hear that Craig and the rest of our service team delivered such an attentive and seamless experience. Thank you for trusting Lexus of Henderson with your vehicle and your business!

February 21, 2021

Jay. Service dept. . Always on point . Second visit . Me and my wife was treated . With so much love. . Thanks jay and Fay. And the crew More

by Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2021 -

Lexus of Henderson responded

Thank you, Alberto, for leaving us a review. We're thrilled to hear that Jay was such a pleasure to work with during your visit to Lexus of Henderson!

February 21, 2021

It was so easy to get the warranty work performed. They picked up my car, did the work and returned it shiny clean. Thanks much. More

by ERICHITT
Recommend Dealer
Yes
Employees Worked With
Did not meet anyone
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Feb 22, 2021 -

Lexus of Henderson responded

Thank you, Eric, for trusting Lexus of Henderson with your vehicle. We're committed to delivering exceptional service and I am glad that came through to you!

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